Behavioral Health Tech (BHT) Manager

Position Summary

The BHT Manager leads the Behavioral Health Technician department and is responsible for staffing, performance management, operational efficiency, client supervision practices, and therapeutic milieu management. This position partners closely with clinical, nursing, and operational leaders to ensure outstanding service delivery and positive treatment outcomes.

Key Responsibilities

• Lead and oversee daily operations of the Behavioral Health Technician department.
• Supervise Lead BHTs, BHT Supervisors, Behavioral Health Technicians, and other assigned staff.
• Manage staffing, scheduling, workforce planning, and productivity.
• Support recruitment, interviewing, onboarding, training, coaching, and employee development.
• Conduct performance evaluations and address employee performance concerns when needed.
• Monitor documentation quality, client safety, and compliance with organizational policies and treatment protocols.
• Partner with interdisciplinary teams to support client care and operational initiatives.
• Ensure adherence to regulatory, licensing, and accreditation standards.
• Oversee transportation operations, client supervision practices, and therapeutic milieu management.
• Participate in budgeting, resource allocation, and continuous quality improvement efforts.
• Maintain confidentiality and complete all required trainings.

Qualifications

Required

• High school diploma or equivalent.
• Current CPR, AED, and First Aid certification.
• Demonstrated leadership and staff supervision experience.
• Strong communication, organizational, problem-solving, and conflict-resolution skills.
• Ability to manage multiple priorities and lead teams in a fast-paced healthcare environment.
• Proficiency with electronic health records and Microsoft Office applications.

Preferred

• Behavioral health experience.
• Healthcare experience.
• Previous clinical experience.

Work Environment

This position operates primarily within behavioral health and healthcare treatment settings and involves regular interaction with individuals experiencing mental health and substance use disorders. The BHT Manager helps maintain a safe, structured, and therapeutic environment while supporting staff and client success.

Benefits

• Medical, Dental, and Vision Insurance
• Flexible Spending Accounts
• Life Insurance
• Paid Time Off
• 401(k) with Company Match
• Tuition Reimbursement
• Employee Recognition Programs
• Referral Bonus opportunities
• And More!