Behavioral Health Specialist I

About the role

This position will cover Waterford Primary Care with the potential for additional Oakland County Sites as well.

Responsibilities

• Screens and assesses patients for common mental health and substance abuse disorders.
• Provides patient education about common mental health and substance abuse disorders and available treatment options.
• Makes referrals to clinically-indicated services outside the office, depending upon office-specific need.
• Monitors patients (in person or by telephone) for changes in clinical symptoms and treatment side effects or complications.
• Supports psychotropic medication management prescribed by PCPs, focusing on treatment adherence, side effects and other complications, and effectiveness of treatment.
• Provides brief interventions using evidence-based techniques such as Behavioral Activation.
• Facilitates patient engagement and follow-up in care.
• Facilitates referrals for clinically indicated services outside the primary care clinic (e.g., social services such as housing assistance, vocational rehabilitation, mental health specialty care, substance abuse treatment).
• Completes relapse prevention plan with patients who are in remission.
• Assumes additional responsibilities and performs work within position licensure, as required.

Qualifications

• Master’s degree or higher in social work, counseling or related field from an accredited university.
• Valid Master’s-level license to practice clinical social work in the State of Michigan or similar relevant licensure.

Skills

• Knowledge of patient care procedures and organizational policies related to position responsibilities.
• Familiarity with brief, structured intervention techniques.
• Basic knowledge of psychopharmacology for common mental health disorders.
• Ability to effectively engage patients in a therapeutic relationship.
• Knowledgeable in relevant medical terminology.
• Ability to perform mathematical calculations needed during the course of performing basic job duties.
• Proficient in operating a standard desktop and Windows-based computer system, including but not limited to, electronic medical records and other care management and/or clinical IS systems, email, e-learning, intranet, Microsoft Word and Excel, and computer navigation needed to complete the tasks of clinical care and performance reporting.
• Excellent communication skills in both written and verbal forms, including proper phone etiquette.
• Ability to speak before groups of people (either in-person or virtual).
• Demonstrated ability to work collaboratively in a team-oriented environment; displays courteous and friendly demeanor.
• Ability to work effectively with various levels of organizational members and diverse populations including IHA staff, executive and management staff, providers, patients, family members, insurance carriers, vendors, external customers and community groups.
• Ability to cross-train in other areas of practice in order to achieve smooth flow of all operations.
• Good organizational and time management skills to effectively juggle multiple priorities and time constraints.
• Ability to exercise sound judgement and problem-solving skills.
• Ability to handle patient and organizational information in a confidential manner.
• Knowledge of the compliance and quality aspects of clinical care and patient privacy and best practices in medical office operations.
• Ability to drive to other office/practice sites and meeting and training locations.
• Ability to complete additional Healthstream requirements as assigned.

Pay

N/A

Schedule

N/A

Benefits

N/A