Behavioral Health -Safety Specialist ( Day and Night shifts available)
Baton Rouge General Medical Center · Baton Rouge, LA · 3 wk ago
HealthcareOther
About the Role
The Behavioral Health Safety Specialist (BHSS) functions as a Mental Health Technician (MHT) with advanced responsibilities in violence prevention, behavioral risk identification, environmental safety, patient observation compliance, and de-escalation support. The BHSS works collaboratively with nurses, providers, security personnel, and leadership to maintain a safe, therapeutic environment while supporting patient care and recovery. This role combines direct patient care responsibilities with proactive safety oversight and serves as a unit resource for workplace violence prevention, crisis intervention, and safety initiatives. This position remains therapeutic in nature and is not intended to function as a security office.
Responsibilities
- Patient Safety and Observation
- Perform patient observation rounds in accordance with physician orders and unit standards.
- Monitor patients for behavioral escalation, self-harm risk, aggression, and safety concerns.
- Assist with line-of-sight and enhanced observation assignments.
- Ensure environmental safety hazards are identified and addressed promptly.
- Assist with contraband searches and patient belongings inventories according to policy.
- Support fall prevention interventions and patient-specific safety precautions.
- Violence Prevention and De-escalation
- Identify early warning signs of agitation, aggression, and behavioral escalation.
- Use approved verbal de-escalation techniques to reduce the potential for violence.
- Assist staff during behavioral emergencies and Code White events.
- Participate in violence-risk assessments and safety huddles as assigned.
- Communicate safety concerns to nursing leadership promptly.
- Support implementation of workplace violence prevention initiatives and unit safety plans.
- Environmental and Unit Safety
- Conduct routine environmental safety rounds.
- Identify and report ligature risks, contraband concerns, and environmental hazards.
- Monitor compliance with patient safety standards.
- Ensure therapeutic areas remain safe and free from prohibited items.
- Assist with security rounding and unit safety initiatives as appropriate.
- Documentation and Reporting
- Complete required observation documentation accurately and timely.
- Document behavioral concerns, safety incidents, and interventions per organizational policy.
- Complete incident reports for safety events, aggressive behavior, and workplace violence incidents.
- Participate in post-incident reviews and debriefings.
- Team Support and Education
- Serve as a safety resource for MHTs and nursing staff.
- Assist with onboarding and mentoring of new staff regarding safety practices.
- Reinforce observation standards, de-escalation techniques, and workplace violence prevention strategies.
- Participate in unit-based safety committees and performance improvement activities.
Requirements
- Experience
- Minimum one (2) years of experience in public safety, corrections, law enforcement, military police, or related safety/security field; OR
- Equivalent combination of behavioral health and security/safety experience.
- Education
- High school diploma or GED required.
- Associate degree in Behavioral Health, Criminal Justice, Psychology, Sociology, Human Services, or related field preferred.
- Certifications & Licensure
- MOAB (Management of Aggressive Behavior) or equivalent training.
- BLS Certification.
- Security officer training certification preferred.
- Skills & Knowledge
- Excellent observation and situational awareness skills.
- Ability to identify behavioral escalation and potential violence risk.
- Knowledge of trauma-informed care principles.
- Ability to maintain professional boundaries.
- Effective verbal de-escalation and conflict resolution skills.
- Ability to remain calm in high-stress situations.
- Strong teamwork and communication skills.
- Ability to safely intervene during behavioral emergencies within scope of training.
- Ability to document observations and incidents accurately.
- Knowledge of patient safety, workplace violence prevention, and behavioral health operations.
Performance Criteria & Standards
- Everyday Excellence Values
- Demonstrates courtesy and caring to each other, patients and their families, physicians, and the community.
- Takes initiative in living organizational values and vital signs.
- Takes initiative in identifying customer needs before the customer asks.
- Participates in teamwork willingly and with enthusiasm.
- Demonstrates respect for the dignity and privacy needs of customers through personal action and attention to the environment of care.
- Keeps customers informed, answers customer questions, and anticipates information needs of customers.
- Corporate Compliance
- Demonstrates commitment to the Code of Conduct, Conflict of Interest Guidelines, and Corporate Compliance Guidelines.
- Practices diligence in fulfilling the regulatory and legal requirements of the position and department.
- Maintains accurate and reliable patient/organizational records.
- Maintains professional relationships with appropriate officials; communicates honestly and completely; behaves in a fair and nondiscriminatory manner in all professional contacts.
- Personal Achievement
- Demonstrates initiative in achieving work goals and meeting personal objectives.
- Uses accepted procedures and practices to complete assignments.
- Uses creative and proactive solutions to achieve objectives even when workload and demands are high.
- Adheres to high moral principles of honesty, loyalty, sincerity, and fairness.
- Upholds the ethical standards of the organization.
- Performance Improvement
- Actively participates in Performance Improvement activities and incorporates quality improvement standards in job performance.
- Optimizes talents, skills, and abilities in achieving excellence in meeting and exceeding customer expectations.
- Initiates or redesigns to continuously improve work processes.
- Contributes ideas and suggestions to improve approaches to work processes.
- Willingly participates in organization and/or department quality initiatives.
- Cost Management
- Demonstrates effective cost management practices.
- Effectively manages time and resources.
- Makes conscious effort to effectively utilize the resources of the organization — material, human, and financial.
- Consistently looks for and uses resource-saving processes.
- Patient & Employee Safety
- Actively participates in and demonstrates effective patient and employee safety practices.
- Effectively communicates, demonstrates, coordinates, and emphasizes patient and employee safety.
- Proactively reports errors, potential errors, injuries, or potential injuries.
- Demonstrates departmental specific patient and employee safety standards at all times.
- Demonstrates the use of proper safety techniques, equipment, and devices and follows safety policies, procedures, and plans.