Behavioral Health Security Specialist - Various shifts (Day/Eve/Night)

Non-sworn security position providing security services to Inpatient Psychiatry Units or the Virginia Treatment Center for Children (VTCC). Responsibilities include courteously assisting staff, visitors, and patients; enforcing rules and regulations; projecting a positive image; and promoting a safe healthcare environment. Focuses on proactive violence prevention, de-escalation, and training to enhance safety and customer service.

Responsibilities

• De-escalate agitated patients, both individually and as part of a team.
• Evaluate the physical environment and develop patient management strategies.
• Prevent potentially risky and/or violent situations.
• Talk with and calm agitated patients to resolve risky situations.
• Assess and enhance safety and customer service through innovative programs and training.

Requirements

• Minimum of three (3) years of security, public safety, or law enforcement work experience.
• High School Diploma or equivalent (required).
• Valid Virginia Driver’s License and acceptable driving record (if duties require operating a vehicle).
• Ability to work all shifts, including weekends, holidays, and extended hours based on schedule and organizational needs.

Preferred Qualifications

• Five (5) years of security, public safety, or law enforcement work experience.
• Associate’s Degree in Criminal Justice or related field.
• Training or certification in conflict resolution, de-escalation, and/or violence prevention.

Physical Requirements

• Lifting 20-50 lbs.
• Prolonged standing and sitting.
• Frequent bending, walking, climbing (steps, ladders, etc.), and overhead reaching.
• Physical intervention in conflict resolution/de-escalation when needed.
• Strong recall, reasoning, problem-solving, hearing, speaking clearly, writing legibly, reading, and logical thinking.
• Able to handle fast-paced environments, multiple priorities, frequent and intense customer interactions, noisy conditions, and adapt to frequent change.