Behavioral Health Resource Center (BHRC) Program Manager

About the role

The Multnomah County Behavioral Health Resource Center (BHRC) is an innovative model that has been led by peers and centers its values in being trauma informed and equity based. The BHRC is a project of Multnomah County in collaboration with many community partners. The BHRC includes a Peer Run Day Center, 33 bed shelter with stays up to 30 days and a 19-bed bridge to housing program with stays up to 90 days for people experiencing homelessness and behavioral health challenges. The Day Center is run by The Peer Company and currently is open from 8:00AM to 8:00PM daily.

Responsibilities

• Supervises peers support specialists to ensure task completion, complete program and contract goals, improve operational efficiency, and support professional development
• Schedules PSSs based on contract obligations and arranges coverage as needed
• Responds to and assigns referrals for peer services internally and with community partners as needed
• Aids in onboarding and continual training new Peer Support Specialist staff through routine supervision and coaching
• Provides 1:1 or group peer support/recovery mentor services as needed
• Completes routine reports to highlight program deliverables and impact in collaboration with data analysts to internal leadership and funders
• Supports the Program Director in managing the program budget to ensure fiscal responsibility and efficient use of funds
• Maintains strong relationships with community partners
• Regularly travels to various locations using a personal vehicle to perform job-related duties and responsibilities
• Maintains continuous recovery and remains abstinent by not engaging in substance or alcohol use (illegal, legal, and recreational) during employment with TPC
• Collaboratively works with The Peer Company BHRC Senior & Associate Directors, appropriate Multnomah County BHRC team members and various community partners to achieve the BHRC day center goals

Requirements

• Identifies as having lived experience in recovery with substance use disorder (SUD) and/or mental health challenges
• Has at least 24 months of continuous, sustained recovery with SUD and/or mental health challenges before employment
• Understands the principles of trauma-informed care, recovery, consumer-involvement
• Associate’s degree (or higher) with 3+ years of relevant work experience
• 2+ years of supervision and program management experience with a diverse team
• Maintaining Continuous Recovery: Employees serving in recovery-focused roles who have lived experience with substance use disorder (SUD) must maintain continuous recovery and remain abstinent by not engaging in substance or alcohol use (illegal, legal, and recreational) during their employment with TPC
• Licensure/Certification: Peer Support Specialist (OHA Traditional Health Worker certification) or MHACBO CRM certification required or able to be obtained within 90 days of hire
• Valid Oregon Driver’s License and proof of automobile insurance required
• Access to reliable personal vehicle required

Qualifications

• Education: High school diploma or equivalent required. Associate degree, or higher in a relevant field, preferred
• Experience: 2+ years of supervision and program management experience with a diverse team
• Skills: Demonstrated knowledge of human services/peer support program development and capacity building; Ability to network, communicate, and collaborate effectively with diverse groups and across varied communication and learning styles; Strong coordination and engagement skills; Strong written communication and data analysis skills, including the ability to develop reports, technical assistance guides, and training materials; Ability to read, analyze, and interpret mental health and recovery-related periodicals, professional journals, and government regulations; Demonstrated understanding of trauma-informed care, recovery principles, and consumer involvement; Demonstrated commitment to peer growth, learning, and recovery; Proficient with Microsoft Office Suite; Ability to push/pull/lift/carry items up to 50 pounds

Skills

• Demonstrated knowledge of human services/peer support program development and capacity building
• Ability to network, communicate, and collaborate effectively with diverse groups and across varied communication and learning styles
• Strong coordination and engagement skills
• Strong written communication and data analysis skills, including the ability to develop reports, technical assistance guides, and training materials
• Ability to read, analyze, and interpret mental health and recovery-related periodicals, professional journals, and government regulations
• Demonstrated understanding of trauma-informed care, recovery principles, and consumer involvement
• Demonstrated commitment to peer growth, learning, and recovery
• Proficient with Microsoft Office Suite

Benefits

This is a benefited position as outlined in the TPC Employee Handbook

Pay

$70,000 - $87,000 annually

Schedule

1.0 FTE (40-50 hours per week), exempt