Behavioral Health Residential Program Managereast

About the role

This position oversees multiple locations with established Residential Management teams. Provides clinical and programmatic oversight and supervision of Residential Managers with Supported Living and CRR residential programs. Works with Residential Manager to ensure proper training and agency policies are followed. Serves as a role model for employees and individuals we provide services for. Assists in the resolution of complaints/concerns and ensures all health and safety requirements are met so residents receive appropriate care in a home-like setting.

Responsibilities

• Complete internal audits to ensure training requirements are met, monies are used appropriately, and staff charting/treatment plans meet regulatory and Salisbury Behavioral Health standards (5%).
• Actively participate in budget monitoring, budget creation, and oversight of payroll and approvals for assigned residential sites; ability to multitask (35%).
• Conduct State Licensing/Program Audits and develop plans of corrective action to improve program performance (10%).
• Provide secondary after-hours and on-call coverage as part of the leadership rotation (10%).
• Participate in and facilitate weekly residential meetings (5%).
• Review and assess ongoing residential referrals and discharges (5%).
• Provide oversight of multiple locations and Residential Home Managers; directly supervise Residential Managers across multiple sites and oversee budgets for multiple locations (30%).

Requirements

• Bachelor’s Degree in a Mental Health or Human Services field.
• 1–3 years of related work experience.
• 1–2 years of supervisory experience in the Human Services field within a residential or community setting.

Pre-employment screening

• Criminal background check.
• Name checks in OIG exclusions database, Child Abuse Registry, and Offenders Against Individuals with Developmental Disabilities registry.
• Drug testing.
• Education verification and other credentialing based on position requirements.
• Proof of employment history or references (if required).
• For roles requiring driving: proof of driver’s license, driver’s insurance, and vehicle if transportation of individuals is required.

Benefits

• Payactiv: early access to earned wages before payday.
• Employee perks and discount program.
• Paid Time Off (full-time employees only).
• Health/Insurance (full-time employees only).
• 401(k) retirement savings program.
• Wellbeing programs: physical, emotional, and financial.
• Chronic disease management programs for hypertension and diabetes (for qualifying employees).
• Training: free CPR, first aid, and job-specific training opportunities.

About RHA

At RHA Health Services, we help individuals with intellectual and developmental disabilities, mental health and/or substance use needs live their best lives. Our mission is to provide a safe and healthy environment while creating opportunities for personal outcomes. For over 30 years, the people we serve and support have remained at the very center of everything we do. RHA currently provides services in North Carolina, Georgia, Pennsylvania, Tennessee, and New Jersey.