Behavioral Health Patient Navigator
Application Requirements: Upload a current resume that includes your work history and relevant licenses or certifications.
About the Role
This position assists patients referred from Psychiatry, Emergency Department, and other units in achieving their discharge goals for follow-up treatment. The Behavioral Health Patient Navigator educates patients on accessing available mental health resources and services within their community.
Responsibilities
- Meets with patients in need of behavioral health services who have been referred from inpatient units, Emergency Departments, and Access Centers to review their discharge plan.
- Assists patients in connecting with referred resources.
- Initiates timely follow-up calls with the patient after their discharge to ensure they are following their discharge plan and receiving maximum benefit from available resources.
- Documents discharge plans in the patient record.
- Gathers needed data and completes other required logs timely and accurately.
- Coordinates patient care needs with care providers and other hospital resources, including attending meetings where patient needs may be addressed or need to be represented.
- Establishes and maintains an accurate resource list of treatment facilities and community resources, updating the list as needed.
Requirements
- Excellent interpersonal and communication skills.
- Experience adapting quickly when the need arises.
- Knowledge of available behavioral health community resources.
Preferred Qualifications
- Three years of experience working with Behavioral Health Patients in a behavioral health care setting.
- Post high school education in a related field of study.
- Experience with discharge planning for behavioral health patients.
Physical Requirements
- Hearing/Listening
- Speaking
- Sitting
- Seeing
- Manual Dexterity
- Standing
- Walking
Schedule
- Full time (40 scheduled weekly hours)
- Monday–Friday, day shift
Pay
$20.82 - $31.67 per hour, dependent upon experience.
Benefits
Intermountain provides a generous benefits package covering mind, body, and spirit, fostering a sustainable culture of wellness that includes living healthy, happy, secure, connected, and engaged. Learn more about our comprehensive benefits package here.
Location: Intermountain Health LDS Hospital, Salt Lake City, Utah