Behavioral Health Navigator III at Sentara CarePlex in Hampton, VA

About the role

The behavioral health navigator level III serves as a senior member of the care coordination team, providing expert support for high-acuity behavioral health cases. This role includes workflow leadership, mentoring, and project participation to enhance service delivery across the continuum.

Responsibilities

• Provide expert support for high-acuity behavioral health cases
• Lead workflow and mentor other team members
• Participate in projects to enhance service delivery

Requirements

• Master's Degree in Social Work, Counseling, Clinical Mental Health Counseling, Marriage and Family Therapy, Psychology, Addiction Studies, Nursing, or a closely related field
• Bachelor's of Science in Nursing for RN candidates
• RQI certification required within 90 days of hire

Qualifications

• Eight years of healthcare experience delivered in one of the following settings: Acute care, long-term care, home health, hospice, skilled nursing facility, or community-based program services

Skills

• Strong communication skills
• Ability to manage complex caseloads
• Experience with care coordination and patient advocacy

Benefits

• Medical, Dental, Vision plans
• Adoption, Fertility and Surrogacy Reimbursement up to $10,000
• Paid Time Off and Sick Leave
• Paid Parental & Family Caregiver Leave
• Emergency Backup Care
• Long-Term, Short-Term Disability, and Critical Illness plans
• Life Insurance
• 401k/403B with Employer Match
• Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education
• Student Debt Pay Down – $10,000
• Pet Insurance
• Legal Resources Plan
• Colleagues may have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met

Pay

Commensurate with experience

Schedule

First (Days)