Behavioral Health Front Office Registrar

About the role

The Front Office Registrar is a member of a health care team responsible for working with Providers, Nurses and Clinical Support staff, to ensure a complete and timely patient flow process. Assure that pre-work is performed before the patient arrives by verifying demographic and insurance information to ensure prompt payment of services to Optimus. Monitor provider schedules to ensure Optimus’ established productivity levels and timely scheduling of patient visits.

Responsibilities

• Conducts initial intake of patients
• Update patient information
• Collects co-pays
• Affords assistance with scheduling of tests & treatments
• Affords assistance with administrative tasks as needed
• Greet customer with a smile and provide eye contact all the times
• Ensure customer retention by providing excellent customer service
• Create a comfortable atmosphere for our customers by addressing all questions and concerns
• Responsible for completing patient demographic, insurance financial information and ensure that patients are processed in a timely, accurate and complete manner
• Responsible and accountable for verification of insurances to ensure billing of services

Requirements

• Education: High School diploma / Associates degree preferred
• Experience: two years experience in a health care setting preferred
• Language Skills: Bi-lingual preferred, Ability to read/write in English
• Additional General Requirements: Great computer skills. Familiarity with EMR, helpful. Commitment to maintenance of patient privacy. Flexibility to work at other OHC sites as necessary

Qualifications

Great computer skills. Familiarity with EMR, helpful. Commitment to maintenance of patient privacy. Flexibility to work at other OHC sites as necessary.

Skills

• Bi-lingual preferred
• Ability to read/write in English

Benefits

To be part of our organization, every employee should understand and share in Optimus’ Vision, support our Mission, and live our Values. These values-outstanding, patient-centered, trustworthy, integrity, multicultural, understanding, and supportive-help guide what we do, as individuals and professionals, every day.

Pay

Competitive Compensation

Schedule

OHC provides a fun, fast-paced working environment, where our commitment to quality is present in every job function.