Behavioral Health Crisis Qualified Professional / QP
RHA Health Services, LLC · High Point, NC · 1 mo ago
HealthcareFull-time
About the role
We are hiring for a Behavioral Health Crisis Qualified Professional at RHA Health Services. This position is Full-Time, Monday to Friday, 12pm to 8pm. The role involves providing support to individuals with Mental Health or Substance Abuse Issues in residential, school, workplace, and community settings. The position requires a staff ratio that considers evening and weekend hours, special populations, and geographical areas to be served.
Responsibilities
- Develop, implement, monitor, and revise Person-Centered Plans in collaboration with the interdisciplinary healthcare team.
- Facilitate relationships and serve as a link between the company, parents, guardians, local agencies, and the community.
- Provide supportive counseling to minimize the negative effects of psychiatric symptoms or substance dependence that interfere with daily living and personal development.
- Support clients in developing various skill-building activities, including daily and community living skills, socialization skills, adaptation skills, and behavior and anger management.
- Participate in a first responder on-call system available to consumers and/or their natural support network on a 24/7/365 basis; coordinate "first response" resources according to consumer need and the Person-Centered Plan (PCP).
- Perform case management functions, linking and arranging for services and referrals, working closely with other clinical/professional staff to maintain communication and provide feedback, standardize procedures, and expedite PCP implementation.
- Maintain monitoring of service utilization to ensure effectiveness, appropriateness, and adherence to rules, PCP, and service authorizations.
Requirements
- Must meet the requirements of a Qualified Professional.
- Physical requirements include lifting up to 15 lbs, pulling up to 10 lbs, squatting, kneeling, crawling, crouching, climbing, and stooping.
- Must be able to regularly use hands to finger, handle, or feel objects, tools, or controls.
- Must be able to stand and walk regularly.
- Must demonstrate proficiency in CPR from the floor level.
- Vision requirements include close vision, distance vision, and peripheral vision.
- Must be able to talk and hear.
Qualifications
- Education: Bachelor Degree (Not Human Services field) & 4+ years full-time experience with population served OR Bachelor Degree (in Human Services field) & 2+ years full-time experience with population served OR Master’s Degree or Higher & 1+ years full-time experience with population served.
- Licenses, Provisional Licenses, Certificates, Registrations, Permits issued by governing boards regulating human service professions. Human Service Degrees Include: Social Service, Sociology, Psychology, or other Human Service Degrees. Populations Served Include: Mentally Ill-Child, Mentally Ill-Adult, Substance Abuse-Adult, Substance Abuse-Child.
Skills
- Strong interpersonal and communication skills.
- Ability to work independently and as part of a team.
- Knowledge of mental health and substance abuse disorders.
- Experience in crisis intervention and support.
- Proficiency in CPR and first aid.
Benefits
- Competitive compensation program including regular performance feedback and coaching.
- Healthcare insurance: Medical, Dental, Vision, Disability, Voluntary Benefits, Employee Assistance Program, Telemed and Pharmacy Insurance, Health Advocate service.
- Disability insurance.
- 401(k) retirement savings program with Wells Fargo.
- Paid Time Off.
- Wellness programs including scholarships for healthy weight management and nicotine cessation, wellness challenges and rewards, annual health screenings, and discounts on medical premiums for nicotine-free employees.
- Free CPR, first aid, and job-specific training opportunities.
Pay
Competitive compensation program including regular performance feedback and coaching.
Schedule
Full-Time, Monday to Friday, 12pm to 8pm.