Behavioral Health Case Manager

Job Requisition ID: R-57786

About the role

The Behavioral Health Case Manager is responsible to provide care/service safely and efficiently for a full range of services to patients of all ages and their families. Primary role is to collaborate, communicate and facilitate coordination of services during and post-hospitalization as established by the behavioral health care team and executed by the case manager.

Responsibilities

• Accepts responsibility and accountability for achievement of optimal outcomes within their scope of practice.
• Follows policies, procedures, and standards.
• Assumes responsibility for risk and safety issues associated with the position.
• Takes call as required by the department expectations.
• Performs job specific responsibilities and demonstrates accountability for own actions and decisions.
• Acquires and maintains knowledge and competence related to the expectations of their position and practices within their scope.
• Brings ideas and concerns to supervisor, participates in department decision making.
• Maintains current licensure.
• Initiates and participates in family conferences to determine psychosocial and discharge planning needs.
• Completes psychosocial assessments of patient/family situations including social, psychological, emotional, financial and other related factors to facilitate patients return to the community.
• Utilizes social work assessment and input from other team members to formulate realistic recommendations for social work action plan while patient is hospitalized and formulate and execute an appropriate discharge plan.
• Locates community resources and connects patient with resources to assist in their living situation.
• Assists in determining financial concerns including insurance and assists in application for social security benefits (such as SSD, SSI or any other applicable social security benefits) as well as application for Medicaid/Medicare if appropriate.
• Responsible for understanding various State Waivers, qualifications for each waiver and how to assist patients in determining eligibility and obtainment of waiver services.
• Connects patient with Community Mental Health or other agencies or private providers to provide psychiatry follow-up appointments, psychotherapy and expressive arts therapy appointments, intensive case management (outpatient), and other social services such as substance abuse treatment, support groups (