Behavioral Health Case Manager

About the Role

Metropolitan Family Services empowers families to learn, to earn, to heal, to thrive. Part mentor, part motivator, part advocate, since 1857, Metropolitan Family Services has been the engine of change that empowers families to reach their greatest potential and positively impact their communities. We are now hiring for a full-time Case Manager to join our Calumet team.

Essential Job Functions

• Conducts thorough assessment of clients. Evaluates problem and service needs.
• Develops a written client service plan specifying goals to be achieved and services to be pursued.
• Supplements service plans to meet client needs.
• Provides, as appropriate, supportive help, advocacy and case management to individuals and families in coping with environment and interpersonal relationship issues.
• Works collaboratively with community resources. Develops a knowledge of resources and helps clients to utilize them.
• Works within contract, grant, and program requirements including meeting timelines and reporting requirements.
• Engages client in settings that may present a challenge for the client for the purpose of learning/practicing/developing healthy behaviors and coping skills.
• Reassesses and monitors client situation and adequacy of service plan.
• Collaborates and participates with other program staff in the planning and implementation of service plans.
• Subsequent to consultation with supervisor, handles emergency and crisis situations within target population.
• With supervisory approval, authorizes limited amounts of financial assistance to own clients.
• May work with community groups.
• Works effectively with diverse staff and service population.
• Other duties as assigned.

Knowledge, Skills, and Abilities

• Strong interpersonal and time management skills.
• Some direct service experience preferred.
• Ability to maintain assigned community and home-based services.
• Ability to work effectively with diverse individuals and groups.

Qualifications

• 1+ year of case management experience in a social service or healthcare setting preferred.
• Bachelor's degree in psychology, social work, or related field from an accredited college or university required.

Additional Requirements

• Satisfactorily pass all screenings and criminal background checks.
• Driving for work required with transportation of clients preferred in a personally owned vehicle. Travel between sites not required.

Physical Demands

While performing the essential duties of this job, the employee is required to sit and stand for sustained periods of time, frequently talk, hear, use hands and fingers to feel, handle and operate objects or controls, and occasionally stand, bend, stretch, stoop, kneel and crouch. The employee is required to have close visual acuity to perform an activity such as preparing and analyzing data and figures, transcribing and viewing a computer terminal.

Benefits

• Medical Coverage, Dental Coverage, and Vision Coverage.
• Metropolitan Family Services contributions of $2,000 to individual, and $4,000 to family, HSA accounts, pro-rated to your benefits start date.
• FREE General Medicine and Behavioral Health Teladoc services provided to all team members.
• Ascensus 401K plan services with a 4% employer match, vested at 100% on day one of eligibility.

Pay

The average starting salary for this position will fall in the range of $45,000 to $49,000 annually. Where candidates fall in this range will be based on skill and experience level.

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