Behavioral Health Case Manager

Responsibilities

• Will provide Case Management services to a caseload of approximately 25 Participants.
• Will apply the Housing First approach to serving people with housing and other service needs.
• Will participate as an active member of The Louisiana Balance of State Continuum of Care (LA BOSCOC).
• Will submit routine reports and outcome data, per contractual requirements, and will utilize the HMIS system.
• Will conduct necessary assessments, complete mandated legal documentation, and complete Individualized Service Plans (ISP) according to funding source and policy timelines.
• Will plan, schedule, and coordinate meetings with Participants and other providers.
• Will research, access, and link to appropriate medical, psychiatric, education, community and other social services/resources, as indicated by assessments and individual participant preferences.
• Will communicate and work collaboratively with other providers, leasing managers and/or landlords to ensure appropriate service provision.
• Will meet with the supervisor for regularly scheduled meetings and as assigned by the supervisor.
• Will attend and actively participate in regularly scheduled staff meetings and as assigned by the supervisor.
• Will attend and actively participate in required training, as assigned.
• Work with the participant, his/her identified support systems to set long-range and short-range goals based on identified needs; ensuring professional recommendations including but not limited to physician, psychiatrist, counselor/therapist(s) and other service provider(s) are incorporated into goals and outcomes.
• Ensure delivery of services meets the established intensity and frequency as clinically indicated.
• Ensure documentation and required reports are completed within timelines as required by funding source, policy, and supervisor.
• Makes referrals to appropriate medical, psychiatric, education, community resources and other social services agencies and/or providers in a timely manner to address identified needs.
• Document and follow-up in a timely manner to ensure services are in place and appropriate.
• Establish and maintain ongoing rapport with participants and his/her identified support systems to assist participants in achieving his/her identified goals.
• Establish and maintain ongoing rapport with referral sources, other community agencies and providers to coordinate services for participants.
• Respond to referrals and requests for services within timelines as required by funding source, policy, and supervisor.
• Empower and encourage participants and his/her identified support systems to be active partners in services.
• Ensure all participants, and their significant others, are treated with respect and dignity; and to ensure their rights are preserved.
• Maintain a minimum 40-hour work week.
• Actively participate in case reviews, team meetings, staff meetings and other training as required by funding source, policy and supervisor.
• Records, plans, legal forms, and other documentation are kept accurate and up to date.
• All services provided are documented and appropriately signed and dated and in the appropriate location in the chart based on funding source, policy, and supervisor.
• Documentation reflects current services, interventions, participant participation, progress towards goals and/or any challenges or barriers to achieving goals.
• Participate in training activities and programs as required by funding source, policy, and supervisor.
• Participate in trainings for certifications, credentials or specialties as determined appropriate by Easterseals Louisiana, funding source or supervisor.

Requirements

Qualifications:

• Bachelor’s Degree in Social Service or Human Services related field.
• Must have their own reliable transportation.
• Willing to travel during the day to outlying parishes as required.
• Able to multitask and meet deadlines.
• Excellent written and verbal communication skills.
• Proficiency in the use of Microsoft Office Software (i.e. Word, Excel)