Behavioral Health Case Manager

About the role

The Behavioral Health Case Manager (BHCM) serves as a point of contact and advocate to members. They provide face-to-face, phone, virtual, and in-home services as needed by each member's journey to recovery. They develop, implement, and update person-centered individual service plans (promoting member participation) in a timely manner. Monitor progress on plans, goals, objectives, and status on an ongoing basis with the person served, documenting the progress on the service plan as defined by policies and procedures. Serve as a point of contact and advocate as needed, to ensure ongoing collaboration, including the communication of appropriate clinical information regarding progress of the person served with other individuals and/or entities with whom delivery and coordination of covered services is important (e.g., primary care providers, adult probation, other involved service providers).

Responsibilities

• Provide face-to-face, phone, virtual, and in-home services as needed by each member's journey to recovery.
• Develop, implement, and update person-centered individual service plans (promoting member participation) in a timely manner.
• Maintain ongoing collaboration with the person served, monitoring progress on plans, goals, objectives, and status.
• Communicate appropriate clinical information regarding progress of the person served with other individuals and/or entities with whom delivery and coordination of covered services is important.

Requirements

• Bachelor's or Master's degree, no experience necessary.
• Associate degree plus one (1) year* behavioral health work experience.
• High School Diploma or GED plus Peer Support Specialist certification plus two (2) years* of behavioral health work experience.
• High School Diploma or GED plus Medical Assistant certification plus two (2) years* of behavioral health work experience.
• High School Diploma or GED plus three (3) years* of behavioral health work experience.

Qualifications

• Minimum qualifications include a bachelor's or master's degree, associate degree with one year of behavioral health work experience, high school diploma or GED with peer support specialist certification and two years of behavioral health work experience, or high school diploma or GED with medical assistant certification and two years of behavioral health work experience, or high school diploma or GED with three years of behavioral health work experience.

Skills

• Excellent communication skills.
• Ability to work independently and as part of a team.
• Strong organizational and time management skills.
• Knowledge of behavioral health principles and practices.

Benefits

• Health, Dental and Vision Insurance.
• Life Insurance.
• Short and Long Term Disability Insurance.
• 403b Retirement Plan.
• Employee Assistance Program.
• Flexible Spending Accounts.
• Supplemental Insurance.
• Employee Wellness Program.
• 11 paid holidays.
• Generous PTO accrual rate.
• Earned Paid Sick Time.

Pay

Details about pay are not specified in the job posting.

Schedule

Details about schedule are not specified in the job posting.

Additional Requirements

• Must be 21 years of age (automobile insurance requirement) and possess a valid AZ driver’s license with a “clean” or “acceptable” driving record.
• Must pass a pre-employment drug screen and background check.
• Must be able to pass a pre-employment drug screen.
• This is a Safety Sensitive Position.

Equal Opportunity Employer

We do not discriminate in hiring or in any other term, condition, or privilege of employment with regards to race, color, national origin, age, ancestry, religion, disability, sex, gender, gender identity, sexual orientation, marital status, familial status, or any status protected by law or regulation. It is our intention that all qualified applicants and employees be given equal opportunity and that hiring and other employment-related decisions are based on job-related factors.