Behavioral Health Care Manager (BHCM) - Bilingual (Spanish)

Triplemoon exists to close the pediatric mental-health gap. Founded in 2023, we partner with pediatricians and family-medicine practices to deliver integrated, evidence-based behavioral-health care that is fully covered by insurance, including Medicaid.

About the role

We’re hiring a bilingual (Spanish-speaking) Behavioral Health Care Manager (BHCM) to provide direct, patient-facing care to children, teens, and families within the Collaborative Care Model (CoCM). This is a fully remote role where you will spend ~75 % of your time working directly with patients and families, delivering brief, evidence-based care designed to drive meaningful change in 6–12 months, and collaborating closely with pediatricians, psychiatrists, and a multidisciplinary care team.

As a BHCM at Triplemoon you will focus on impactful, structured care (not open-ended therapy), work within evidence-based clinical pathways, and be supported by pediatricians, psychiatric consultants, and care coordinators. The role integrates behavioral-health intervention, care coordination (school, SDoH, therapies), and family education and support.

Responsibilities

• Direct Patient Care (~75 %)
  • Conduct intake assessments and ongoing follow-up sessions via telehealth
  • Deliver brief, evidence-based interventions: CBT skills, motivational interviewing, behavioral activation, parent coaching
  • Provide in-session education and actionable recommendations to families
  • Track patient progress using validated screening tools
• Care Coordination & Clinical Collaboration
  • Support families with school accommodations, SDoH needs, and coordination with OT/PT/ST and other specialty services
  • Collaborate with pediatricians and psychiatric consultants
  • Participate in weekly registry review meetings to guide care decisions
  • Partner with board-certified pediatric psychiatrists who provide medication recommendations and oversee patient progress and care plans
• Documentation & Operations
  • Document all care in our EHR (Healthie)
  • Track outcomes and progress using structured workflows
  • Manage scheduling, follow-ups, and patient engagement
  • Apply standardized protocols (no-shows, cancellations, safety)

Requirements

• Bilingual (fluency in Spanish is required)
• Active, unrestricted clinical licensure as a licensed clinical social worker (LCSW), licensed professional counselor (LPC), and/or licensed therapist (LMFT)
• Active licensure in one or more of the following states on or before start-date: California, Connecticut, Florida, Maryland, Tennessee, Texas, Virginia
• Experience working with children, adolescents, and families
• 3+ years of experience OR a minimum of 3,000 supervised hours
• Flexibility with hours/availability, including 2 evenings/week + 2–4 weekend days/month
• Experience and training in evidence-based modalities (CBT, MI, BA, etc.)
• Comfort working in a telehealth environment
• Strong communication, organization, and documentation skills
• Ability to deliver care with a diversity, equity, and inclusion (DEI) and trauma-informed lens

Nice to Have

• Experience in pediatric primary care or collaborative care (CoCM)
• Experience in school-based or community mental-health settings
• Familiarity with measurement-based care and brief, structured interventions

Benefits

• Fully remote role
• Meaningful, patient-centered work
• A collaborative care model that supports you clinically
• Focus on impact, not just volume
• Opportunity to help transform pediatric behavioral health
• Ongoing training and development opportunities, including pre-start modules covering Triplemoon background, healthcare management overview, skills, curriculum, emergency preparedness, customer success, and operations
• Full-time salaried position
• Medical, dental, vision, short-term disability, long-term disability, and paid time off

Pay

Salary range for this role is $85,000 – $95,000 USD per year plus an annual bonus structure based on performance.