Behavioral Health Care Manager

Job Responsibilities

• Evaluates members through the use of care management tools and information/data review, recommending approaches to case resolution and meeting needs.
• Identifies high risk factors and service needs impacting member outcomes and care planning, referring to clinical case management or crisis intervention as needed.
• Collaborates with case managers, supervisors, Medical Directors, and other health programs to address barriers and achieve optimal outcomes.
• Presents cases at case conferences for multidisciplinary review to enhance quality of care.
• Escalates quality of care issues through established channels and utilizes negotiation skills to secure appropriate services.
• Utilizes influencing and motivational interviewing skills to encourage member engagement and promote lifestyle/behavior changes.
• Provides coaching, information, and support to help members make informed medical and lifestyle choices.
• Empowers members to actively participate in healthcare decision-making with their providers.

Required Qualifications

• Master's degree in behavioral health with a license as an LAC, LPC, LMSW, or LCSW.
• At least 2 years of experience in behavioral health, social services, or a related field.

Preferred Qualifications

• Demonstrated proficiency in navigating internal/external computer systems and MS Office Suite applications.

Pay Range

The typical pay range for this role is $60,522.00 - $129,615.00. This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography, and other relevant factors.