Behavioral Crisis Technician

Key Responsibilities

• Maintain a safe, structured, and therapeutic environment for adolescent patients.
• Monitor patient behavior and proactively identify signs of escalation.
• Utilize trauma-informed verbal de-escalation techniques.
• Respond to behavioral crises using approved intervention strategies.
• Absorb physical interventions when necessary, following training and protocols.
• Maintain a calm, controlled presence during high-stress situations.

Milieu & Therapeutic Environment

• Maintain structure within the residential unit and support daily schedules.
• Reinforce program expectations, boundaries, and coping strategies.
• Build professional, supportive relationships with adolescent patients.
• Promote a safe and respectful environment for all residents.

Patient Support

• Assist with activities of daily living (ADLs) as appropriate.
• Support participation in group programming and therapeutic activities.
• Observe and document behaviors, triggers, and progress.

Team Collaboration

• Work closely with nursing, therapists, and behavioral health leadership.
• Communicate changes in patient condition or behavior in real time.
• Participate in shift huddles and care coordination.

Documentation & Compliance

• Accurately document incidents, interventions, and patient interactions.
• Follow all safety protocols, policies, and regulatory requirements.
• Maintain confidentiality in accordance with HIPAA.