Bed Placement Coordinator - Per Diem

About the role

The Bed Planning Coordinator coordinates patient placement, patient flow, and transfer center operations in collaboration with nursing, physician, and operational leaders. This role optimizes patient throughput, supports timely access to care, and ensures the safe and efficient utilization of organizational resources and bed capacity across the Regional Ministry.

Schedule

Per diem, rotating evenings and nights with 12-hour shifts. Must be able to work holidays and weekends as needed.

Location

Remote position; must be commutable to Mercy Fitzgerald Hospital for onsite trainings.

Responsibilities

• Coordinate patient placement, bed assignments, admissions, transfers, and discharges to support safe, timely, and efficient patient flow across the organization.
• Monitor real-time bed capacity, patient census, discharge activity, and staffing availability to identify placement opportunities and capacity constraints; escalate concerns through established processes as needed.
• Facilitate interfacility transfer requests by obtaining and documenting required clinical, demographic, insurance, and financial information; coordinate communication between referring providers, accepting providers, nursing units, and other stakeholders.
• Utilize established patient placement guidelines, level-of-care criteria, operational procedures, and clinical documentation to support appropriate patient placement decisions and resource utilization.
• Collaborate with nursing, physicians, Care Management, Admitting, Emergency Services, Surgical Services, Environmental Services, and other departments to coordinate patient movement and remove barriers to throughput.
• Communicate bed status, patient placement decisions, capacity issues, transfer activity, and throughput concerns to operational and clinical leaders to support timely decision-making.
• Prioritize bed turnover activities in collaboration with Environmental Services and clinical teams to maximize bed availability and optimize patient access.
• Maintain accurate and timely documentation in Epic and other designated systems, ensuring the integrity of patient placement, transfer, and bed management records.
• Participate in monitoring patient flow, bed utilization, transfer metrics, and operational performance; assist with data collection, reporting, and process improvement initiatives designed to improve efficiency and patient access.
• Maintain required certifications, complete mandatory education, and demonstrate professional, customer-focused communication while supporting Trinity Health's commitment to quality, safety, and relationship-based care.

Qualifications

• High school diploma or equivalent required.
• Current State EMS licensure with a minimum of three (3) years of experience, OR five (5) years of bed planning, transfer center, patient placement, or patient flow experience in an acute-care setting required.
• Experience in a Level I Trauma Center preferred.

Certifications

• Basic Life Support (BLS) certification required.
• Advanced Cardiovascular Life Support (ACLS) certification preferred or required within designated timeframe.