Bed Control Coordinator- Per-Diem

Job Summary

GENERAL SUMMARY: Bed coordinator tracks, performs and enforces all activities which involve the placement and movement of patients and helps to monitor efficient transfers and discharges.

Principal Duties And Essential Functions

• Assigns ED, PACU and other patients to beds based on care requirements and for maximizing the use of hospital bed resources appropriate for care.
• Assigns hospital beds based on bed availability balancing with direct admits, hospital procedures and Emergency Room admissions.
• Makes sure that critical transfers are given priority and follows hospital procedure when transferring patients in-house.
• Processes requests from physicians, clinics and hospitals to schedule an admission, obtain demographic information and communicate to the physician offices of the rooms assigned for the incoming patients.
• Contacts any referring facilities with the notification of rooms assigned in order to expedite the transfer of patients to our facility.
• Prioritizes the need for rooms to be cleaned and works with EVS to efficiently place patients in beds.
• Informs the Nursing Administrator and Hospitalist of any anticipated and/or actual issues/problems.
• Trains other Patient Access Staff on bed control responsibilities.
• Processes death paperwork in conjunction with MD’s, NEOB and Funeral Homes. Releases bodies from the morgue. Sends paperwork to the state.
• Acts as an Epic resource across departments/units–providing assistance and training as needed to both clinical and non-clinical staff.
• Completes bed control worksheets and hand-off sheets accurately.

Collaboration/Communication

• Works collaboratively and closely with the Nursing Administrators and Hospitalist.
• Communicates anticipated staffing needs to nursing based on hospital census.
• Works closely with the Emergency Room, Nursing, Case Management and Environmental Services regarding utilization management and review of beds.
• Follows up in the Emergency Room on admitted patients to ensure they are moved swiftly onto the floors.
• Communicates with nursing staff during increasing or decreasing periods of patient activity.
• Frequent communication with staff to audit bed occupancy.
• Pages information to multiple staff as needed – direct admits, ED Boarders, ER to OR patients.
• Responsible for registration of direct admissions.

Qualifications

• A high school diploma is required.
• Must have recent experience in a healthcare setting, familiarity with medical terminology and computer skills.
• Discretion and effective decision making is required within the scope of the position's responsibilities.
• Provides excellent internal and external customer service.
• Employs a high degree of skill in all oral and written communications and personal interactions.
• Maintains a calm, rational, professional demeanor when dealing with others, even in situations involving conflict or crisis.
• Maintains positive, collaborative interactions with physicians, charge nurses, staff members, etc. to determine the needs of the facility.
• Tactfully handles difficult situations.
• Handled calls professionally and consistently with courtesy.
• Accepts telephone calls and routes calls appropriately.
• Performs well under pressure.
• Consistently is attentive to detail, record-keeping and required paperwork inherent to the position.
• Completes patient placement in Epic ensuring accurately identifying isolation precautions.
• Demonstrates ability to use multiple systems with bed placement including Epic Bed Planning, Chart Review, EVS, OnServiceMD, Mass MD Board.

Additional Job Details (if Applicable)

Additional_Job_Description Remote Type Onsite Work Location 2014 Washington Street Scheduled Weekly Hours 0 Employee Type Per Diem Work Shift Day (United States of America) Pay Range $22.22 - $31.71/Hourly Grade 4 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement 4100 Newton-Wellesley Hospital is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.