Bed Board Controller, Emergency Dept Access Service

About the role

The Bed Board Controller position is responsible for managing bed assignments and ensuring proper patient placement. The candidate will work closely with all floors throughout the hospital to ensure patient flow.

Responsibilities

• Manages bed assignments and admissions, including direct admissions, newborn baby registrations, dialysis patients, and NPC Admissions.
• Maintains accurate documentation and records all information.
• Communicates any PC/Printer problems and issues to the Systems Coordinator.
• Informs the Manager of any situations in which they have been involved.
• Assumes weekend on-call responsibilities on a rotating basis addressing staffing issues and/or any problems unresolved by the staff.
• Interviews/registers patients and/or customers assuring accuracy of information and verifying any previous encounters in the system.
• Serves as a resource for the department in the Manager’s absence.
• Communicates any computer issues to the Systems Coordinator.
• Provides all patients/customers with interpreters' services when appropriate.
• Notifies the Director, Nursing Supervisor or Administrator on call of any VIP admissions, concerns, or conflicts that may arise during the shift.
• Notifies the Systems Coordinator of any computer issues so that he/she may properly channel any problems (documents information and follows procedure).
• Ensures adherence to codes and actions and responds accordingly.
• Adheres to the policy concerning Codes and actions and responds accordingly.

Qualifications

• High School diploma or equivalent.
• 2-3 years experience in a hospital patient registration setting.
• 1-3 years in a census management, assigning beds.
• Well-developed interpersonal skills with the ability to understand and communicate with persons of varying acuities.
• Must be able to work with the public and maintain poise under difficult situations.
• Knowledge of medical technology.
• Supervisory skills a plus.
• Good typing and computer skills.

Preferred

• Bilingual Spanish preferred.

Pay

The pay range for this position is $21.72 - $27.00 per hour.

Schedule

Shift: Night
Monday- Friday with every other weekends/holidays
Full Time