Beauty Sales Consultant, Licensed

About the role

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Responsibilities

• Provide the end-to-end customer experience in Beauty & Personal Care, including various paid beauty services and personalized product advice.
• Seek out customers to ensure they have a world-class beauty advisor experience; provide personalized sales service based on customer needs, productive upselling and suggestive selling.
• Use verbal skills to generate sales and maneuver conversations to stimulate different thought processes.
• Be the brand expert by answering customer questions in detail with product knowledge to produce the largest sales basket possible.
• Engage all customers with CVS services, Beauty Club programs, invite customers to in-store events and/or explain current promotions to close the sale of products and services.
• Represent both CVS and partner brands when interacting with customers and uphold the highest standards of service.
• Provide ear-piercing services in all stores; perform all other applicable services offered in any location in which you work.
• Successfully pass assessments of proficiency before performing services in store.
• Educate beauty customers by demonstrating proper product usage and highlighting product features and benefits to help drive purchase conversion.
• Manage time effectively between consultations, scheduled services and walk-in clients.
• Display current and active Cosmetology/Esthetician license during all working hours in all locations as mandated by the state.
• Create and maintain product displays and display special promotional materials in support of key brand, corporate and local advertising efforts.
• Participate in and represent CVS at sales programs and/or events.
• Maintain a beautiful and clean zone by keeping your assigned area well-stocked, well-merchandised and compliant with hygiene standards for a positive shopping and service experience.
• Ensure that all CVS sanitation and hazardous waste disposal policies are executed in a timely and compliant manner.
• Complete ongoing sales, brand, and paid service execution training in a timely manner with CVS and service partners to ensure knowledge and skills are modern and current.
• Maintain a professional colleague appearance in compliance with company policies and guidelines at all times.
• Stay plugged-in to all of the latest beauty trends and techniques.

Requirements

• Must possess a current and valid Cosmetology/Esthetician License in the state in which you will be working.
• Must maintain an active Cosmetology/Esthetician license at all times in the state you are employed and ensure it is present and displayed during working hours at your work site(s) as mandated by that state.
• Must demonstrate the ability and willingness to perform ear-piercing services in all stores.
• Must pass all required skills assessments and training courses to fully execute paid service options offered in the store locations in which you work.
• Ability to use sales data with product/brand knowledge to meet sales and beauty service goals.
• Strong interpersonal, organizational and communication skills.
• Goal-driven, with an ability to multi-task.
• Ability to work independently and as an integral part of a team in a fast-paced environment, handling multiple priorities and quickly learning new procedures.
• Available to work at a CVS store and travel to sales programs and events as needed.
• Available to work a flexible retail schedule, which may include mornings, evenings, weekends, extended hours and “Peak” Hours.
• Must be at least 18 years old.
• High school diploma or equivalent.

Nevada Licensed Beauty Sales Consultant applicants must provide confirmation of a MAKEUP ARTIST REGISTRATION/THREADER REGISTRATION issued from the state of Nevada.

In specific CVS stores, we require bi-lingual beauty advisors that can speak to customers in both English and Spanish.

Preferred Qualifications

• Prior beauty sales experience with a strong passion for beauty.

Physical Requirements

• Stand for extended periods of time and move throughout the store to provide excellent customer service, including providing services and beauty consulting.
• Able to stoop, kneel or crouch, and able to reach or grasp objects, including objects on lower shelves.
• Able to perform duties requiring manual dexterity (e.g., hair styling, makeup applications, ear piercing).

Education

High School Diploma or Equivalent preferred but not required.

Pay

The Typical Pay Range for this role is $19.00 – $28.00. This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.