Beauty Flex Associate

Sales

• Meet or exceed personal sales per hour goals
• Demonstrate excellent selling skills and customer service
• Execute successful promotions and special events/pre-sells/GWP’s
• Drive sales through customer clienteling
• Work with store management to optimize business to business
• Achieve assigned $ line goal
• Identify and reduce shrinkage in area

Customer Service

• Meet or exceed SPH goal
• Meet or exceed credit application goals
• Thank each customer by name following a purchase
• Handle transactions efficiently and accurately
• Provide a high level of customer service to support Customer Satisfaction Surveys (CSS)
• Build customer clientele base
• Record and protect personal identifying customer information

General Responsibilities

• Maintain floor and stock areas consistent with store standards in presentation and hygiene requirements
• Unpack new merchandise in a timely manner, deliveries should be stored in a place that does not obstruct customer access to the department
• Ensure timely set-up including signage for promotional events
• Follow procedures for all systems including AIR, counts, markdowns, retickets, inventory control, and RTV’s
• Maintain Belk and vendor professional dress standards (uniforms) and appearance
• Cooperate with fellow associates and management
• Comply with store policies concerning attendance, tardiness, and associate handbook
• Accept additional duties or share responsibilities during busy times and/or as requested by Sales Team Manager/Assistant Store Manager/Store Manager
• Assist with all non-sell duties as assigned by Counter Manager/Sales Team Manager/Assistant Store Manager/Store Manager, where appropriate