Beauty Counter Manager - Clinique - Cherry Creek Shopping Center

About the role

The Nordstrom Beauty Department seeks individuals passionate about customer service and beauty trends to join our team as a Beauty Counter Manager. This role combines elements of sales and education, focusing on creating personalized beauty experiences and building a loyal customer base.

Responsibilities

• Conduct makeup applications, skincare analyses, and product recommendations based on customer needs
• Collaborate with team members to ensure a welcoming and inclusive store environment
• Set and achieve personal and counter sales goals using in-store and digital selling tools
• Manage vendor events and promotions, maintaining strong relationships with brands
• Keep the department organized and customer-ready through regular cleaning and maintenance
• Stay updated on the latest beauty trends, products, and industry knowledge through training
• Manage sales transactions, handle returns, and encourage customer loyalty by enrolling them in the Nordstrom Rewards program

Requirements

• Passion for customer service and beauty, including trends, makeup application, and skincare
• Excellent interpersonal skills, able to connect with customers and handle concerns professionally
• Strong organizational and multitasking abilities
• Drive to achieve sales targets, with an interest in leveraging networking and technology
• Flexible schedule, capable of working evenings and weekends as needed
• Physical stamina for continuous movement, including bending, twisting, squatting, flexing, and reaching
• Ability to lift up to 25 pounds occasionally

Qualifications

• High school diploma or equivalent
• Experience in a sales or customer service role preferred
• Knowledge of beauty products and trends
• Ability to work independently and as part of a team

Skills

• Customer service skills
• Skincare analysis and product recommendation skills
• Ability to manage multiple tasks effectively
• Proficiency in digital selling tools
• Strong communication and interpersonal skills

Benefits

Nordstrom offers a comprehensive benefits package including:

• Medical/Vision, Dental, Retirement plans
• Paid time off
• Life Insurance and Disability coverage
• Merchandise discount and Employee Assistance Program (EAP)

For more details, visit the Nordstrom Benefits Overview at this link.

Pay

The pay range for this role is $23.75 - $24.75 hourly, with commissions varying based on the merchandise sold. For Los Angeles or San Francisco applicants, please note that background checks will be conducted after a conditional offer is made.

Contact Information

To apply, current Nordstrom employees should log into Workday and click the 'Find Jobs' button. For additional information, refer to the Nordstrom Careers site or contact the nearest Nordstrom location for specific legal notices and requirements.