Beauty Concierge - Brea Mall

About the role

A Beauty Concierge is detail-oriented, results-driven, and committed to providing outstanding customer service.

• Greet and direct customers, assist with cosmetic inquiries and products, and provide a variety of services
• Possess knowledge of the cosmetics area to provide customers and employees with information and directions
• Support store operations by acting as a general resource for customers and employees
• Maintain a high level of confidentiality
• Make deliveries to customers

Requirements

• Ability to communicate clearly and professionally with coworkers and customers
• Strong suggestive selling skills and ability to connect customers to salespeople
• Strong sense of urgency and ability to prioritize multiple tasks in a fast-paced environment
• Strong decision-making and problem-solving skills

Physical Requirements

• Continuous movement for 6-8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching to handle merchandise and assist customers
• Frequent use of hands for grasping, fine manipulation, pushing, and pulling
• Handle bulky and awkwardly shaped items, including reaching above the head
• Regularly lift items weighing up to 10 pounds and occasionally up to 25 pounds

Pay

$18.85 - $19.65 hourly

Benefits

• Medical, vision, and dental insurance
• Retirement and paid time away
• Life insurance and disability
• Merchandise discount and EAP resources
• Eligibility for performance-based incentives/bonuses
• 401k, PTO accruals, holidays, and more (eligibility requirements may apply based on location, job level, classification, and length of employment)