Beachtender

Job Summary

Maintains cleanliness of the designated beach area and equipment including, but not limited to, daily ongoing trash removal of beach, sea grass, and pathway, combing of the beach, maintaining the cleanliness of all beach equipment (chaise, tables, umbrellas, coolers, etc.), and laundering and folding of beach towels.

Essential Functions Of The Job

• Provides guests with complimentary rolled towels and cold water.
• Has an ongoing understanding of the hotel’s daily recreational activities, both on and off the beach, as well as pricing, acceptable payment methods, and meeting places for such activities.
• Understands basic hotel and restaurant operations, including food and beverage knowledge, steps of service, and cash management, as it pertains to the selling of food and non-alcoholic beverages on the beach.
• Maintains the “invisible” property line of the hotel’s beach amenities from the sea grass to the high tide mark.
• Maintains guest service as the driving philosophy of the hotel. Personally demonstrates a commitment to guest service by promptly welcoming guests to the beach and assisting them in finding a chaise and umbrella to relax in and enjoy their day.
• Anticipates all guest needs upon beach arrival and throughout the duration of their day (i.e. assisting a guest in opening their umbrella, wiping the sand off a guest’s chair prior to them returning from a beach walk, hanging a guest’s towel over the back of their chaise as they leave their seat for a swim, etc.).
• Smiles and greets all guests by name when possible. Welcomes returning guests back with enthusiasm.
• Attend departmental meetings and training sessions as required.
• Use safe work practices daily. Report any unsafe areas to Manager.
• Understand best practices in Emergency Evacuation Procedures, Accident Reporting, Right to Know Law, Written Information Security Program, Bloodborne Pathogen Procedures, and ensuring compliance with zero-tolerance policies including Anti-Harassment, Violence in the Workplace, or Influence in the Workplace.
• Comply with all time and attendance policies.
• Comply with all uniform, dress code, and appearance standards.
• Demonstrate a team-focused attitude and encourage collaboration.