BDR Manager

Responsibilities

• Own the outsourced BDR program end to end, including vendor governance, staffing plans, onboarding, operating cadence, service-level expectations, escalation paths, and quarterly business reviews.
• Translate Runpod’s ICP, product priorities, account tiers, and market signals into clear territories, target lists, personas, and outbound plays.
• Partner with Product Marketing, Demand Generation, and Sales to build messaging, call guides, objection handling, qualification criteria, competitive context, and launch-specific enablement.
• Review calls, emails, and account research; coach the agency manager and reps; certify readiness; and address performance or quality gaps quickly.
• Define and enforce handoff standards with Account Executives, including routing, meeting context, acceptance criteria, follow-up SLAs, and closed-loop disposition.
• Forecast and report on held meetings, accepted opportunities, conversion rates, sourced pipeline, pipeline velocity, cost per outcome, rep productivity, and ramp time.
• Run disciplined tests across segments, signals, channels, offers, sequences, and messaging, then scale winners and stop weak plays.
• Ensure activity, contacts, account context, and opportunity attribution are captured correctly in Runpod’s systems and comply with outreach and data-use policies.
• Convert frontline objections and account insights into useful feedback for Sales, Marketing, Product, and Partnerships.

Requirements

• 5+ years of experience in B2B SaaS or technology sales development, including at least 2 years leading BDR or SDR teams or programs.
• Direct experience managing an outsourced, contracted, or distributed BDR team and holding a vendor accountable to business outcomes.
• Strong coaching skills, including call review, written outreach QA, performance diagnosis, and rep development.
• Fluency with CRM, sequencing, enrichment, intent, and reporting workflows. Experience with Salesforce, HubSpot, or equivalent systems is expected.
• Strong analytical judgment across conversion, capacity, cost, and pipeline metrics.
• Ability to learn a technical platform and enable reps to speak credibly with developers, engineering leaders, and AI infrastructure buyers.
• Clear cross-functional communication and comfort operating in a fast-moving, ambiguous environment.
• Successful completion of a background check.

Preferred Experience

• In cloud infrastructure, developer tools, AI/ML platforms, or another technical product-led business.
• Experience connecting self-serve product signals, ABM, events, or partner signals to outbound plays.
• Experience managing global vendors, multiple regions, or a hybrid in-house and outsourced sales development model.
• Experience with vendor selection, statements of work, budget management, or renewal decisions.
• A builder mindset, including the ability to improve workflows with automation and AI-assisted tools.