BDC Sales Representative (Honda)

About the role

We’re looking for a friendly, motivated BDC Sales Representative to join our Honda team. In this role, you’ll be the first point of contact for many of our customers, helping create a positive and seamless experience from the very first call or message.

Responsibilities

• Answer incoming sales calls and respond to online inquiries in a timely, professional manner
• Connect with customers via phone, text, and email based on their preferred communication style
• Schedule appointments and test drives for prospective buyers
• Follow up with customers to maintain engagement and improve overall satisfaction (CSI)
• Reach out to missed appointments (no-shows) to reschedule opportunities
• Provide updates on vehicle availability, orders, and general inquiries
• Support the sales team by helping maintain a smooth and organized customer experience

Requirements

• Strong phone presence and excellent communication skills
• Customer-first mindset with a positive, helpful attitude
• Able to multitask and stay organized in a fast-paced environment
• Comfortable using CRM systems, texting, and email platforms
• Professional, reliable, and team-oriented
• Valid driver’s license and clean driving record
• Must be at least 18 years old with full-time availability

Benefits & Employee Perks

• Medical, Dental, Vision, and Complimentary Life Insurance
• 401k Matching and FSA
• Tuition Reimbursement
• Paid Time Off (accrues)
• Supplemental Insurance (Hospital, Accident, Critical Illness)
• Discounts on Vehicles, Services, and Parts