BDC Appointment Setting

About the Role

Join our team at Sunset Hills Subaru as an Appointment Setter and play a crucial role in delivering exceptional customer service. This position is ideal for dynamic, enthusiastic individuals with excellent phone skills, a professional attitude, and a knack for multitasking in a fast-paced environment.

At Sunset Hills Subaru, we pride ourselves on providing unparalleled customer service and fostering a positive work environment. We offer above-industry-average pay and performance bonuses to recognize and reward your hard work and dedication.

Responsibilities

• Handle inbound and outbound calls, engaging with customers, addressing inquiries, and assisting in setting appointments.
• Provide excellent customer service, upholding our commitment to outstanding customer experiences.
• Maintain customer data in accordance with company policies, ensuring accuracy and confidentiality.
• Follow up with customers to ensure their satisfaction, demonstrating our dedication to their needs.
• Troubleshoot customer concerns and escalate as needed to guarantee prompt and effective solutions.

Requirements

• Excellent phone skills and effective communication abilities.
• Professional attitude and a commitment to contributing to a positive workplace culture.
• Ability to multitask and navigate a fast-paced environment seamlessly.

Preferred Qualifications

• Experience in a call center or as a receptionist is a plus.