Appointment Scheduler/ Service BDC

Responsibilities

• Contact customers who have had declined services, are due service on their vehicles.
• Inbound calls to schedule services for vehicles.

Requirements

• High school diploma or equivalent
• Prior experience in a call center or scheduling
• Proficient in using computer software including excel
• Excellent organizational and time management skills
• Ability to multitask and prioritize deadlines effectively
• High level of attention to detail and accuracy
• Strong communication and customer service skills
• Maintain confidentiality of sensitive information
• Willingness to work in a team environment
• Valid driver's license and pass a drug test & background check

Benefits

Hourly pay + commission based on appointment shown rate

Pay

Full-time position

Schedule

Requires working weekends

EEOC Statement

Toyota of Melbourne is an equal opportunity employer and is firmly committed to complying with all federal, state, and local equal employment opportunity (EEO) laws.