BDC Agent

About the role

The Business Development Center Consultants at The Gillman Companies serve as the initial point of contact for potential customers researching vehicles, pricing, and availability through digital channels. Their primary responsibility is to facilitate the transition from online research to showroom visits, ultimately leading to increased sales and client retention.

Responsibilities

• Aid in the research-purchase-ownership process for potential customers
• Encourage new business prospects to visit the showroom
• Cultivate and coordinate appointments with prospects
• Provide assistance and support throughout the purchasing journey

Requirements

• Retail, Sales & Customer Service experience
• Background in Automotive industry preferred
• Computer skills for efficient work in a fast-paced team environment
• High School Diploma or equivalent
• Bilingualism is a strong asset
• Eligible to work in the United States
• Pass pre-employment screening including drug screen, MVR, and criminal background check

Qualifications

Training will be provided to ensure the new associate is confident and successful in their role. This includes preparation in all aspects of the position, from customer interaction to sales techniques.

Skills

• Excellent communication and interpersonal skills
• Ability to build rapport quickly
• Strong organizational and time management skills
• Customer service orientation

Benefits

• Competitive compensation package
• Full health benefits (medical, dental, vision, life)
• 401(k) retirement savings plan with company match
• Employee discounts
• Paid vacation

Pay

Details on pay are not specified in the job posting.

Schedule

Schedule details are not specified in the job posting.