BDC AGENT

At Atzenhoffer Chevrolet, we’ve been proudly serving Victoria and the surrounding communities for almost 100 years. We're more than just a dealership — we're a family business that believes in building lasting relationships with our customers and our team.

Responsibilities

• Respond quickly and professionally to internet leads, phone calls, and website chats
• Use CRM tools (eLead) to log activity, follow up, and maintain lead engagement
• Set qualified appointments for the sales team that show up and buy
• Follow a consistent daily process to manage fresh leads and nurture long-term prospects
• Build trust with customers by offering helpful, pressure-free communication
• Collaborate with sales managers to ensure smooth lead handoffs and appointment confirmations
• Help boost our online reputation by encouraging satisfied customers to leave reviews

Requirements

• Previous BDC, internet sales, or customer service experience (automotive a plus, but not required)
• Strong phone presence and excellent written communication skills
• Comfortable working in a fast-paced, goal-driven environment
• Highly organized, self-motivated, and process-oriented
• Familiarity with CRM systems like eLead is a plus
• Must be available to work some evenings and Saturdays

Benefits

• Health, dental, and vision insurance
• 401(k) with company match
• Paid time off & holidays
• Employee discounts on vehicles, service, and parts
• Advancement opportunities with a growing, stable organization

Pay

Competitive hourly base pay + performance bonuses based on appointments set, shown, and sold

Schedule

Full-Time | Monday–Saturday (with a rotating day off during the week). Shift flexibility available.