BDC Admin - Service

About the role

DCH Freehold BMW is searching for high-performing, Business Development Center Representatives to join our service team!

Responsibilities

• Provide best-in-class customer service
• Handle a high volume of calls with excellent phone etiquette
• Maintain detailed records and follow up effectively
• Communicate clearly both verbally and in writing
• Use CRM software proficiently
• Stay highly organized and attentive to details

Requirements

• High school graduate or equivalent
• At least 18 years old

Qualifications

• Previous dealership BDC experience is a plus
• A great attitude is essential for success

Skills

• Strong focus on customer service
• Outstanding follow-up skills
• Excellent computer skills, including CRM proficiency
• Highly organized with attention to detail

Benefits

We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status).

Pay

The hourly wage for this position is $19.00 with additional bonuses based on individual appointments shown/sold and manufacturer approvability.

Schedule

Work schedule: 10:00 AM – 6:00 PM and 8:00 AM – 4:00 PM, rotating Saturdays.