BCS-Shop Technician-Traverse City

Overview

As a Shop Technician you are responsible for tuning and mounting ski and snowboard bindings, interacting with customers and other assigned tasks.

Responsibilities

The Shop Technician's typical job functions include:

• Greeting customers as they enter the ski shop, and provide them with information on available skiing and snowboarding equipment and supplies
• Assisting customers with equipment and fitting hardware, ensuring they're made aware of the use and care of each item
• Providing customers with support in selecting the appropriate items, and ensuring they're properly adjusted
• Educating customers about safety precautions required during skiing and snowboarding activities
• Tuning, repairing, and storing equipment and supplies according to vendor or manufacturers' instructions
• Confirming that the function of each item communicated to the customer and provide answers to any additional queries
• Responding to customers in a positive manner, especially when they are relating a problem or issues and attempt to resolve it on immediate basis
• Completing required documentation for each rental and sale, ensuring that receipts and change are in order
• Overseeing the repair, cleaning and maintenance of rented/new/used equipment, both in a preventative and regular capacity
• Making sure the service shop is operating properly and that any need for maintenance communicated to the supervisor
• Other tasks may be assigned

Qualifications

This position may be for you if:

• You are at least 18 years old
• You have achieved a high school diploma or GED equivalent
• You are available to work weekends and holidays
• You have 2 years of ski/snowboard tuning and binding mounting/adjusting experience
• You are interested in a customer service based position that involves customer interaction
• You are able to communicate effectively, work well with a team and are detail oriented