Bather, Petsense

Essential Duties and Responsibilities

• Maintain regular and predictable attendance
• Work scheduled shifts and have the ability to work varied hours, days, nights, weekends and overtime as dictated by business needs
• Take the initiative to support selling initiatives (TEAM)
• Thank the Customer
• Engage the Customer and/or Pet
• Advise products or services
• Make it Memorable
• Bathers are required to perform a combination of the following duties throughout their day.
• Safe Pet Handling
• Bathing, Drying, Brushing and Combing all coat types
• Nail Trimming
• Ear Cleaning
• Customer Service Skills
• Demonstrate Professionalism
• Equipment Handling and Maintenance
• Ensures the safety and well-being of animals
• Inspects animals for external signs of parasites, disease or injury and reports findings to salon leader/groomer and pet owners.
• Practice Safety and Sanitization protocols
• Sanitizes and maintains upkeep of all grooming tools and equipment to eliminate injury and spread of diseases to other pet clients
• Support appointment scheduling, phone calls, and customer follow-up as needed
• Maintains records of all pet clients to include services provided and vaccination records
• Operate computer as needed
• Recovery of store, if needed
• Complete all documentation associated with any of the above job duties
• Other duties as assigned

Required Qualifications

• Experience: Must be comfortable working with dogs of all sizes and temperaments. Ability to demonstrate patience and compassion for animals and confidence in pet handling.
• Education: High school diploma or equivalent preferred. Any suitable combination of education and experience will be considered.

Preferred Knowledge, Skills Or Abilities

• Operate and use all grooming tools and equipment including bathing tubs, brushes, driers, and bathing products such as perfumed shampoo and soaps
• Communicate effectively with Team Members and customers
• Display compassion with animals and treat them accordingly
• Exhibit attention to detail
• Read, write and count to accurately complete all documentation
• Safely work around pets and pet waste