Bather, Petsense

Essential Duties and Responsibilities

• Maintain regular and predictable attendance
• Work scheduled shifts and have the ability to work varied hours, days, nights, weekends and overtime as dictated by business needs
• Take the initiative to support selling initiatives (TEAM)
• Thank the Customer
• Engage the Customer and/or Pet
• Advise products or services
• Make it Memorable
• Bathers are required to perform a combination of the following duties throughout their day.
• Safe Pet Handling
• Bathing, Drying, Brushing and Combing all coat types
• Nail Trimming
• Ear Cleaning
• Customer Service Skills
• Demonstrate Professionalism
• Equipment Handling and Maintenance
• Ensures the safety and well-being of animals
• Inspects animals for external signs of parasites, disease or injury and reports findings to salon leader/groomer and pet owners
• Practice Safety and Sanitization protocols
• Sanitizes and maintains upkeep of all grooming tools and equipment to eliminate injury and spread of diseases to other pet clients
• Support appointment scheduling, phone calls, and customer follow-up as needed
• Maintains records of all pet clients to include services provided and vaccination records
• Operate computer as needed
• Recovery of store, if needed
• Complete all documentation associated with any of the above job duties
• Other duties as assigned

Required Qualifications

• Experience: Must be comfortable working with dogs of all sizes and temperaments. Ability to demonstrate patience and compassion for animals and confidence in pet handling.
• Education: High school diploma or equivalent preferred. Any suitable combination of education and experience will be considered.

Preferred Knowledge, Skills Or Abilities

• Operate and use all grooming tools and equipment including bathing tubs, brushes, driers, and bathing products such as perfumed shampoo and soaps
• Communicate effectively with Team Members and customers
• Display compassion with animals and treat them accordingly
• Exhibit attention to detail
• Read, write and count to accurately complete all documentation
• Safely work around pets and pet waste

Working Conditions

• Working environment is favorable, generally working inside with moderate noise
• Indoor floors and outdoor lots generally are hard surfaces (concrete, asphalt, etc.) lighting and temperature are adequate
• Exposure to sharp grooming instruments, perfumed shampoos and soaps, pets, and pet waste
• Exposure to wet conditions, particularly when bathing dogs
• Work shifts vary from one store to another, but generally are no less than 4 hours and may exceed 8 hours

Physical Requirements

• This position is non-sedentary. It is essential that you have the physical and mental stamina and ability to move throughout the distribution center and outdoor areas quickly and safely
• Team members must have the physical and mental ability to perform all of the following tasks (with or without reasonable accommodation):
• Ability to move and transfer live animals, equipment, and merchandise weighing up to 50 pounds
• Lift and carry pets generally weighing up to 75 pounds, ability to lift and carry pets weighing over 100 pounds assisted
• Ability to push and pull merchandise up to 2,000 pounds with the assistance of proper material handling equipment (e.g. pallet jack, dolly or U-boat)
• Ability to walk, stand and maintain a stationary position while grooming animals for a full shift
• Ability to frequently move around the salon to groom and bath animals, clean, and maintain the salon for a full shift
• Ability to safely access all areas of the store including selling floor, stock area, register area and the full salon including bathing area
• Ability to utilize grooming instruments including shears and dryers
• Ability to occasionally lift or reach overhead
• Ability to stand, twist, bend, kneel, crouch, stoop and squat frequently to position oneself to groom and bath animals, clean shelves, stock merchandise and equipment as business needs dictate
• Ability to constantly operate store equipment such as computer, cash register, and other store equipment
• Ability to read, write, and count accurately to complete all documentation
• Ability to utilize strong written and verbal communication skills to communicate effectively with team members and customers
• Ability to handle and be in contact with live animals
• Ability to successfully complete all training and certifications to care for live animals
• Ability to successfully complete all required training