Bartender - Summer 26

Job Summary

The Bartender at Crystal Mountain helps create a welcoming guest experience by delivering exceptional service, preparing and serving beverages responsibly, and maintaining a clean, organized bar environment in a fast-paced summer operations setting.

Essential Duties

• Set up for daily service including dishware, glassware, silverware, linens, and other amenities according to daily procedures and the Restaurant General Manager's direction.
• Serve alcohol within the laws of the Washington State Liquor & Cannabis Board and Washington State Health Department.
• Clean equipment and serving utensils, as well as maintaining clean tables and server stations.
• Stock inventory and supplies as appropriate.
• Establish pre-function side work to be performed and make sure all equipment is accounted for and in good condition, notifying Restaurant General Manager of any issues.
• Use and understand Points of Sale and accurately record sales.
• Know the menu that is to be served and be able to explain the major ingredients, preparation methods for each item to be served, and pairings as appropriate.
• Promote and maintain the highest level of customer service to all guests by anticipating the needs of our guests.
• Determine when a guest should not be served additional alcoholic beverages in accordance with Washington State Liquor & Cannabis board.
• Resolve guest complaints within scope of authority; otherwise refer the matter to management.
• Protect the organization, team members and guests by adhering to all safety, sanitation, and alcohol beverage control policies; including but not limited to Washington State Health, Liquor Department regulations, and the Center for Disease Control.
• Develop and maintain an organizational culture, values and reputation with staff, and guests.
• Ensure a positive, harmonious, compliant, and cooperative work environment.
• Act as a representative of Crystal Mountain with guests & community members.
• Abide by all Crystal Mountain employment guidelines.

Knowledge, Skill And Ability Requirements

• Must hold a valid M.A.S.T. Class 12 or 13 Permit (Washington state serving license).
• Must hold a valid Washington Food Worker Card (Health & Food Safety).
• Minimum 2 years' professional experience in bartending.
• Positive attitude and excellent communication skills.
• Basic knowledge of P.O.S. systems.

Physical Demands and Working Conditions

• Able to lift, carry, or otherwise move and position a minimum of 20 pounds on an occasional basis.
• Able to maneuver and tap a full-size keg of beer (~160 pounds).
• Manual dexterity to operate a computer and other common office equipment on a constant basis.
• Auditory and visual acuity to operate computers, phones, mobile devices, and basic office equipment on a constant basis.
• The ability to work for extended periods of time standing, bending, reaching, and speaking on a constant basis.
• Talking and hearing occur continuously in the process of communicating with guests, supervisors, and other employees.
• Some shifts will be outdoors.