Bartender/Server

About the role

The SNHU Arena is seeking certified Bartenders to join their team on a part-time, event-based schedule in Manchester, NH. This flexible role is ideal for individuals with evening and weekend availability. Events include concerts, comedy shows, private functions, and sporting events.

Responsibilities

• Provide outstanding customer service by engaging with guests in a friendly, professional manner
• Prepare and serve beverage items efficiently and accurately
• Maintain safe, clean, and sanitary workstations at all times
• Operate point-of-sale systems and handle transactions accurately
• Accurately and timely report to the cash control (Money Room) team
• Cook with Concessions Supervisors, Cashiers, and Runners to maintain proper inventory levels and uninterrupted service
• Adhere to all SNHU Arena policies and alcohol service regulations
• Verify valid identification for all alcohol purchases
• Maintain a clean and organized work area before, during, and after events
• Perform other duties as assigned

Qualifications

• Must be at least 18 years of age
• High school diploma or GED preferred
• Previous customer service experience is preferred
• Experience working in event venues, arenas, or guest services is a plus

Skills and Abilities

• Excellent customer service and interpersonal skills with the ability to engage diverse audiences
• Strong communication skills and ability to remain professional in fast-paced, high-pressure environments
• Proficiency in preparing a variety of standard and specialty beverages
• Solid cash handling and basic math skills with attention to accuracy and detail
• Ability to operate point-of-sale (POS) systems efficiently
• Strong organizational and multitasking abilities
• Knowledge of responsible alcohol service practices and applicable laws
• Ability to work effectively as part of a team and follow direction from supervisors
• High level of reliability, punctuality, and professionalism
• Strong problem-solving skills and ability to handle customer concerns calmly and effectively

Compensation

Competitive hourly pay.

Working Conditions

• Location: SNHU Arena- Manchester, NH
• Physical Demands: Must be able to stand and walk for extended periods of time (6–10 hours), climb stairs, and move throughout the arena. Must be able to work in a loud, fast-paced event environment. Must be able to communicate clearly with guests and coworkers. Must be able to respond quickly in a busy environment.