Bartender - Raleigh Room

HEI Hotels & Resorts is proud to welcome The Historic Cavalier Hotel and Beach Club, Autograph Collection, to our growing portfolio of distinguished properties. Overlooking the Atlantic Ocean from Virginia Beach’s North End, this iconic luxury hotel blends historic charm with modern sophistication. Featuring elegantly curated guest rooms, award-winning dining, a luxury spa, an on-site bourbon distillery, and exceptional service, the property delivers a premier hospitality experience and is recognized as one of the East Coast’s most celebrated coastal destinations.

At HEI, we understand that exceptional hotels are built by exceptional people. Our continued success is driven by our associates — the heart of every guest experience. Where people choose to work matters. In return for that choice, we are committed to providing competitive compensation and benefits, industry-leading tools and training, and a culture that empowers growth and excellence. We honor the privilege of our associates choosing HEI by investing in them — ensuring they thrive, grow, and elevate every property we serve.

Don't meet every single requirement of this job? At HEI, we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or other roles within our organization! We value U.S. military experience and invite all qualified military candidates to apply.

Overview

This position is tipped/service charge eligible with a base hourly rate of $6.00. Discretionary performance bonuses are not available for this role.

Responsibilities

• Maintains proper and adequate set-up of the bar on a daily basis, including requisitioning and stocking all beer, wine, spirits, paper products, straws, stirrers, condiments, and produce based on projections from the daily functions sheet.
• Responsible for maintaining stock, cutting, and storing all fresh fruit and vegetable garnishes, juices, and other perishables daily to ensure product quality.
• Greets guests in a courteous and friendly manner, promotes and documents orders for drinks.
• Mixes, garnishes, and presents drinks using standard ingredient recipes and practices prudent portion control.
• Abides by all State, Federal, and Corporate requirements pertaining to serving alcoholic beverages.
• Inputs orders into a register at the point of sale and creates a check for each guest, including those served by other beverage servers, to maintain accountability of all beverages served.
• Receives cash from guests, makes any change needed, verifies validity of charges, records charges, and ensures vouchers are properly executed to balance all money.
• Locks and stores all beverage, food, and other equipment items, deposits cash drops, and secures the bank.
• Complies with attendance rules and is available to work on a regular basis.
• Performs any other job-related duties as assigned.

Requirements

• Hotel experience preferred.
• Must communicate well with guests.
• Must have basic knowledge of food and beverage preparation and service of various alcoholic beverages.
• Basic mathematical skills necessary to operate a cash register, make change, total guest checks, count total bank, prepare cash drops, total all other charges, and understand portion sizes.
• Sufficient manual dexterity in hands to use a knife for garnishes, pick up glassware and bottles, scoop ice, mix drinks, and reach overhead to retrieve stock with or without reasonable accommodation.
• Ability to remember, recite, and promote the variety of menu items with or without reasonable accommodation.
• Ability to operate a keyboard and point-of-sale procedures to pre-check an order and close out a check with or without reasonable accommodation.
• Ability to stand and work in confined spaces for long periods of time with or without reasonable accommodation.
• Ability to establish and maintain effective working relationships with associates, customers, and patrons.
• Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as supervisors, coworkers, and the public.

Benefits

HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers choices for your physical, mental, and financial wellness, creating value in your most important investment — you!

• Competitive Medical and Dental programs through Anthem Blue Cross Blue Shield.
• Vision insurance programs through EyeMed.
• Vacation, Sick, and Holiday programs for time off.
• Pet insurance through the ASPCA.
• Supplemental, Spousal, and Child Life insurance.
• Short- and Long-Term Disability plans.
• 401(k) Savings Plan with matching funds.
• Discounts through 'YouDecide' and Hotel Room Discount programs.

Specific details and eligibility of these programs vary by location and employment status.