Bartender (Part-Time) - NOUN Hotel

At Noun Hotel, we bring modern luxury and local charm to Norman, Oklahoma. Our hotel is a hub for hospitality, culture, and celebration, with stylish accommodations, an inviting rooftop bar, and a strong connection to the University of Oklahoma community.

Responsibilities

• Observe customers as they enter the bar area and ensure they are greeted promptly and properly and seated in a friendly manner (within 1 minute of approaching the bar).
• Present drink menus, make recommendations and answer questions regarding beverages.
• Take beverage orders from guests and servers.
• Prepare and serve alcoholic and non-alcoholic drinks consistent with the Restaurant’s standard drink recipes.
• Upsell drink specials and food items as directed by management.
• Execute wine service when necessary.
• Check in regularly with every guest to ensure satisfaction with food and drinks.
• Communicate all allergy and dietary restriction information clearly on tickets.
• Take tables in the bar or dining room, as assigned by management.
• Record drink orders accurately and immediately into the Point of Sale (POS) system.
• Accept guest payment, process credit card charges and make change (if applicable).
• Learn the names of patrons and personally recognize our regulars.
• Provide gracious and professional service in an efficient manner.
• Respond promptly and courteously to any requests or problems.
• Report any equipment or bar maintenance problems to Manager.
• Maintain bottles and glasses in an attractive and functional manner to support efficient drink preparation and promotion of beverages.
• Maintain cleanliness in all areas of the bar including counters, sinks, utensils, shelves and storage areas.
• Assist the restocking and replenishment of bar inventory and supplies.
• Maintain a professional appearance and uniform standards.
• Keep open communication and assure harmonious relations between FoH, BoH and hotel staff.
• Develop and promote a positive teamwork attitude with all co-workers.
• Give every guest a sincere thank you and farewell.
• Follow and maintain established standards of sanitation and all systems, procedures of the Company.

Qualifications

• Maintain applicable Oklahoma License.
• Must be age 21 or above.
• Outgoing personality, positive attitude and strong communication skills.
• Knowledgeable of wine and beverage brand selections, drink garnishes, prices, etc.
• Comprehensive knowledge of wines by the glass and growing knowledge of wines by the bottle.
• Comprehensive knowledge of the inspiration, ingredients, and technique used in all house cocktails.
• Complete understanding of standardized recipes for classic and contemporary cocktails.
• Open to trying new food and drinks.
• Able to confidently make food and beverage pairing recommendations.
• Knowledgeable of pre-check register operation.
• Possess basic math skills and have the ability to handle money.
• Knowledgeable of computer operations and ordering procedures.
• Knowledgeable of basic sanitation.
• Ability to effectively communicate with co-workers and supervisors.
• Ability to think and communicate clearly in high pressure situations.
• Ability to maintain excellent attendance and punctuality.
• Previous bartending, serving and/or customer service experience.