Bartender - Executive & Admin

About the role

Located in the heart of Midtown Manhattan, Hard Rock Hotel New York delivers a dynamic blend of elevated hospitality and cultural energy. Our hotel is more than a destination, it is a stage where music, design, and service come together to create unforgettable moments. At Hard Rock, our employees are Band Members, each bringing their individuality, passion, and expertise to the guest experience. Together, we create an environment that is vibrant, refined, and authentically Hard Rock.

Responsibilities

• Provide prompt and courteous service to all bar guests, including taking orders, suggestive selling, preparing and serving beverages
• Clear and set the bar top and tables
• Deliver fast, accurate service while maintaining a friendly, engaging presence with guests seated at the bar
• Anticipate guest needs, exceed expectations, and establish genuine connections
• Reconcile transactions at the end of each shift, cash out, and maintain a balanced bank
• Follow sequence of service for all guests
• Accommodate guests’ special requests whenever possible
• Process payments according to POS and cash handling procedures and ensure all checks are closed out timely
• Work evenings, weekends, and holidays when the property is at its most vibrant
• Assist coworkers as needed to complete required activities and deliver amplified service
• Offer a warm greeting to all guests

Requirements

• At least four years of prior bartending experience
• Ideally within a four- or five-star hotel environment
• Ability to communicate clearly, stay patient under pressure, and approach every situation with tact and professionalism
• Proficiency in English; additional languages are a plus
• Understanding of the rhythm of lifestyle hotels
• Willingness to work evenings, weekends, and holidays

What You Bring, The Hard Rock Standard

• Anticipate guest needs and act with intention
• Deliver service that is both polished and personal
• Take ownership of every detail of the guest journey
• Contribute to a collaborative, energized, and high-performing culture
• Detail-oriented, highly organized, and thrive in a fast-paced, high-expectation environment
• Natural leader who communicates effectively, leads with professionalism, and inspires those around you
• Ability to anticipate needs, solve problems, and maintain high standards

Pay

$22.50 per hour

Benefits

• Medical, dental, and vision insurance
• Paid time off
• Retirement savings
• Employee perks