Bartender - Embassy Suites by Hilton Dulles Airport
B. F. Saul Company Hospitality Group is a subsidiary of the largest private real estate company in the Washington, D.C. area, with over 130 years of operation. The Hospitality Group operates a portfolio of more than 20 business-class hotels under top brands, including The Watermark Hotel, The Hay-Adams Hotel, and Perch Putt. These properties are supported by a team of over 1,000 hospitality professionals. The Embassy Suites by Hilton Dulles Airport hotel offers all-suite accommodations in Herndon, VA, less than 3 miles from Washington Dulles International Airport and 25 miles west of Washington, D.C.
About the role
This position is responsible for preparing and serving beverages to guests in a friendly, courteous, and professional manner at Marty's Bar & Grille, the hotel’s F&B outlet located in a stunning six-story atrium. The bar is open for breakfast and dinner 7 days a week. The role ensures adherence to health regulations, local liquor laws, and brand standards to deliver exceptional guest service and create an inviting atmosphere.
Responsibilities
- Guest Service/Point of Sale:
- Greets all guests in a courteous and friendly manner.
- Accurately and quickly takes, prepares, and delivers beverage orders according to standards.
- Responds to guest needs and provides high-quality service.
- Operates the micros operating system and cash register efficiently.
- Follows all cash handling and POS procedures to ensure accurate closing of guest checks.
- Bartender Duties:
- Dispenses appropriate levels of alcohol and prepares drinks to recipe and brand standards.
- Ensures proper use of equipment and adheres to cost controls to reduce expenses and waste.
- Checks guests’ identification and monitors alcohol consumption to comply with state and local liquor laws.
- Assists other associates to meet guest needs.
- Bussing/Cleaning:
- Disposes of garbage, picks up trays, re-stocks barware, and clears/wipes down the bar.
- Transfers dirty glassware to the dish room and polishes clean glassware.
- Paperwork:
- Completes all required paperwork accurately and in a timely manner.
- Handles beginning and end-of-shift inventory and other administrative tasks as needed.
- Safety/Risk Management:
- Maintains a clean and safe work area and handles all beverages/food in compliance with regulations.
- Ensures sanitation and cleanliness of the bar and storeroom.
- Follows procedures for guest and associate incidents and is knowledgeable of hotel emergency protocols.
- Self/Workload Management:
- Plans, organizes, and prioritizes work duties to meet required volume.
- Adheres to grooming, appearance, and general work standards.
- Attends all required department and hotel meetings and follows attendance policies.
- Miscellaneous/Other Duties:
- Completes all required side work and takes initiative to assist wherever necessary.
- Works as a team player to contribute to the success of the guest experience.
Requirements
- High school diploma/GED or equivalent experience.
- TIPS or CARE beverage service certification desired; ability to obtain certification is required.
- One or more years of previous bartending experience or Bartender certification.
- Exemplary customer service skills, attention to detail, and ability to work in a fast-paced environment.
- Ability to speak, understand, and write English to meet guest needs and complete paperwork.
- Ability to lift, push, and pull up to 50 pounds regularly and up to 75 pounds occasionally.
- Physically demanding role requiring continuous walking, standing, carrying, and moving throughout the shift.
Benefits
- Well-Being Benefits:
- Health Insurance
- Dental & Vision Insurance
- Short & Long Term Disability
- Long-Term Planning:
- 401(k) Retirement Program
- Paid Life Insurance
- Tuition Reimbursement
- Team Member Programs:
- Annual performance appraisals and wage increase opportunities
- Annual team member banquets
- Annual team member engagement survey
- Discounted room rates for team members, family, and friends
- Complimentary room stays
- Weekly payroll
- "Our Big 3" Mission Statement Leaders of the Month/Year recognition
Pay
$13 per hour + tips