Bartender - Casino Floor Bars

Essential Duties And Responsibilities

• Communicates with guests in an attentive and welcoming manner.
• Efficiently and accurately expedites large quantities of drinks during peak hours, while simultaneously serving multiple guests.
• Service may include delivering food items, ensuring plates are properly garnished and food quality standards are met upon delivery.
• Maintains knowledge of all drinks, recipes, and beer items available, the price of each, Alcohol by Volume (ABV), and how drinks are prepared and garnished.
• Prepares fresh fruit garnishes, juices, syrups, and mixers from scratch.
• Stocks the bar at the start of the shift and breaks down and cleans the bar at closing.
• Verifies the legal age of all guests who appear to be under the age of 30.
• Ensures accurate payment collection for each drink or round of drinks when ordered, making sure there are no running tabs.
• Verifies alcohol inventory in the liquor cabinet is accurate at start of shift and properly requests replacement alcohol bottles following appropriate procedures.
• Ensures the proper setup of bar tops, including beverage napkins, stir sticks, sword picks, and garnish trays with ice and garnishes.
• Responsible for a $2,000.00 Bank, utilized to receive payment and provide change to guests and Cocktail/Beverage Servers.
• Responsible for any and all monies owed and paying all outstanding debts, as well as void orders.
• Responsible for overall cleanliness, organization, and preparedness of immediate workspace and adjacent areas.
• Always ensures a clean and sanitary bar top.
• Assists with special projects as directed by the Supervisor including, monthly meetings, special banquets, concerts, and special guests.
• Reports any problems or concerns to management on duty, including any issues related to Highly Disruptive Behavior (HBD) guests.
• Performs other duties as assigned to support the efficient operation of the department.

Qualifications

• A High School Diploma or GED required.
• Minimum three (3) months of related experience and/or training required.
• Must be at least 21 years of age.

Knowledge, Skills And Abilities (ksa)

• Able to read, write and communicate in the English language.
• Able to perform simple mathematical operations (addition, subtraction, multiplication, and division).
• Able to manage cash transactions accurately and securely.
• Able to provide friendly and efficient service to guests and team members, addressing their needs and resolving issues.
• Able to have clear and effective communication with guests and team members.
• Able to work under pressure by staying calm and efficient during busy period(s).

Required Licenses, Certifications And Registrations

• At the discretion of the San Manuel Tribal Gaming Commission, you may be required to obtain and maintain a gaming license.
• Must obtain and maintain a current Food Handler’s Card.
• Must obtain and maintain Training for Intervention Procedures (TIPS) Certification upon employment.

Physical Requirements/ Working Conditions – Environment

• Primary work environment is in a climate-controlled Casino & Resort setting.
• Work requires travel to attend meetings, trade shows, and conferences.
• Incumbents may be required to work evening, weekend and holiday shifts.
• Strength sufficient to exert up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects and/or move up to 40 pounds occasionally.
• Sedentary work: involves sitting most of the time. Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer.
• Physical activities that apply to the essential functions of the position are balancing, stooping, kneeling, crouching, reaching, pushing, pulling, lifting, grasping, talking, hearing, and repetitive motions.
• Hearing sufficient to hear conversational levels in person, via videoconference and over the telephone.
• Speech sufficient to make oneself heard and understood in person, in front of groups, in meetings, via videoconference and over the telephone.
• Visual acuity that meets the requirements of the position: The worker is required to have close visual acuity to perform an activity such as preparing and analyzing data and figures; transcribing; viewing a computer terminal; expansive reading and visual inspection of employees, visitors or facility.
• Mobility sufficient to safely move in an office environment, walk, stoop, bend and kneel, and enter, exit and operate a motor vehicle in the course of travel to promotional events, meetings, conferences, trade shows and San Manuel properties.
• Endurance sufficient to sit, walk and stand for extended periods, and maintain efficiency throughout the entire work shift and during extended work hours.
• The employee may be exposed to fumes or airborne particles including secondhand smoke.