Bartender at Thirsty Dragon

About the Company

Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform includes Benchmark Resorts & Hotels, a collection of distinctive independent properties; Axiom Hospitality, our European hotel management company; and PYRAMIDWORKS, which provides integrated workplace and facilities services. With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands-on approach focused on exceptional service, operational excellence, and long-term partnerships.

At Pyramid, our people are at the heart of everything we do. We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers. Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets. Whether you are beginning your hospitality career or bringing years of experience, you'll find opportunities to learn, develop, and make an impact. Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality — from being named among the best places to work by USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report.

About the Property

Welcome to The Dellshire, a distinctive pre-build property in the Pyramid Global Hospitality portfolio. Set to open in the Spring of 2026, this themed resort will feature a design unlike any other, offering a unique setting for future hospitality professionals. Dellshire Resort, an independent four-star destination resort, is nestled in the scenic beauty of Wisconsin Dells. This is a rare opportunity to shape and elevate the positioning of a unique property known for its immersive guest experiences, natural surroundings, and Midwestern hospitality. As The Dellshire moves through development, future team members have the opportunity to be part of the launch of something truly special. As part of the Pyramid Global Hospitality family, you'll join a people-first culture that values collaboration, growth, and exceptional service.

About the Role

At Dellshire Resort — a world-class, medieval-inspired destination where technology meets timeless adventure — you'll join a team dedicated to awakening imagination, wonder, and connection. The Bartender at The Thirsty Dragon is responsible for delivering exceptional beverage service within the resort's lively lobby bar environment. This role blends craft beverage preparation with engaging guest interaction, creating a welcoming social atmosphere for resort guests and visitors. The ideal candidate thrives in a dynamic setting, demonstrates strong beverage knowledge, and enjoys creating memorable moments through hospitality and personality.

Responsibilities

• Prepare and serve alcoholic and non-alcoholic beverages according to recipes and service standards.
• Provide engaging, attentive, and personalized service to bar guests and lobby patrons.
• Demonstrate knowledge of cocktails, spirits, wine, and beer; provide recommendations to enhance the guest experience.
• Maintain cleanliness, organization, and sanitation of the bar, glassware, and service areas.
• Verify guest identification and ensure responsible alcohol service in compliance with laws and company policies.
• Process guest payments accurately using the POS system.
• Monitor inventory levels, restock supplies, and assist with bar setup and breakdown.
• Collaborate with servers and other team members to ensure seamless service flow.
• Assist with opening and closing duties, including card handling and inventory counts.
• Always uphold Dellshire Resort service standards and brand culture.
• Other duties as assigned by Supervisor.

Requirements

• Previous bartending experience required; hotel or upscale bar experience preferred.
• Knowledge of cocktail preparation and beverage presentation.
• Must meet minimum age requirements for alcohol service per state law.
• Responsible Beverage Service certification (or ability to obtain) within 30 days of employment.
• Strong guest engagement, sales, and communication skills.
• Ability to multitask in a fast-paced environment.
• Professional appearance and positive team attitude.

Benefits

• Competitive pay
• Comprehensive health, dental, and vision coverage
• Paid time off and holidays
• 401(k) with employer match
• Associate recognition programs
• Exclusive discounts and family perks
• Free employee meal daily

Pay

Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years and depth of experience, certifications, and specific office location. This may differ in other locations due to cost of labor considerations.