Bartender

About the role

ASM Global, the leader in privately managed public assembly facilities, has an immediate opening for a Part-Time Bartender at the Shreveport Convention Center/Municipal Auditorium in Shreveport, Louisiana. This is a fast-paced, hands-on position involving constant customer interaction.

Responsibilities

• Provide total guest satisfaction through skilled and capable service in accordance with Shreveport Convention Center/Municipal Auditorium standards.
• Mix and serve alcoholic and nonalcoholic drinks to patrons following standard recipes.
• Serve wine and draught or bottled beer.
• Collect money for drinks served and input sales using POS system, accepting payment and calculating change accurately.
• Check identification of customers to verify age requirements for purchase of alcohol.
• Interact with customers, take orders, and serve snacks and drinks.
• Verify inventory counts, check bar supplies, and restock bar inventory to keep operations flowing smoothly.
• Maintain cleanliness of bar area, including arranging bottles and glasses for an attractive display.
• Slice and pit fruit for garnishing drinks as needed.
• Maintain inventory sheet and other related paperwork.
• Balance cash receipts at the conclusion of each event.
• Comply with all inventory control measures.
• Break down bar and store supplies at the end of each function.
• Maintain a professional appearance and a safe, clean, organized, and stocked work area following sanitation standards.
• Maintain professional relationships with all coworkers.
• Follow direction of Captain and Management at all times in accordance with Louisiana State Alcohol standards, Company policies, practices, and procedures.
• Other duties may be assigned.

Requirements

• Must be 18 years of age or older.
• Ability to read signs and follow simple oral and written instructions.
• Excellent customer service skills.
• Must be able to pass a background check, including a credit history report, and meet corporate minimum requirements.
• Must be able to obtain an ABO Card and LATC Permit.
• NON-SLIP SHOES REQUIRED.

Qualifications

• At least one year of experience as a bartender in restaurants (with banquet facilities), convention centers, or arenas.
• Experience with upscale dining in a restaurant or similar facility preferred.
• High school diploma or GED preferred.
• 1-2 years' experience as a bartender in a high-volume restaurant, theatre, or banquet facility preferred.

Skills

• Good oral communication skills and the ability to read, write, and communicate effectively in English.
• Excellent hospitality and customer service skills, including knowledge of service standards, guest relations, and etiquette.
• Knowledge of popular mixed drink recipes and preparation methods.
• Mature judgment and professionalism in handling all matters.
• Able to understand directives and utilize basic mathematical skills.
• Ability to operate a cash register and credit card machine.

Physical Demands

• Regularly required to move around the facility and stand for long hours during events.
• Must be able to talk and hear.
• May require work inside or outside of the building, as needed by events.
• Must be able to lift 45 pounds unaided.
• Performing work through repetitive eye/hand coordination.
• Must be able to balance and have good manual dexterity.

Schedule

Part-time, on-call scheduling based on the needs of the facility. There is no guarantee of hours on a weekly basis. Must be available to work long and irregular hours, including days, evenings, weekends, and holidays, with a flexible schedule.