Barista-Sips-Part Time

Responsibilities

• Provides quality beverages, whole bean and food products consistently for all guests by adhering to all recipe and presentation standards
• Fulfills health, safety and sanitation guidelines for all products
• Delivers legendary guest service to all guests by acting with a guest comes first attitude and connecting with the guest
• Discovers and responds to guests’ needs
• Maintains a clean and organized workspace to enable co-workers to locate resources and product
• Follows operational policies and procedures, including those for cash handling, safety and security
• Aids in training of new team members by positively reinforcing successful performance and giving respectful and encouraging coaching as needed
• Maintains a calm demeanor during periods of high volume or unusual events to keep operating to standard and to set a positive example for other team members
• Utilizes proper procedures and documentation for transactions
• Ensures bank is counted and balanced with cage
• Completes cash turn-in sheets, etc., and distributes accordingly

Qualifications

• Ability to learn quickly, understand and carry out oral and written instructions in English
• Strong interpersonal skills, ability to work as part of a team and ability to build relationships
• Ability to understand and comply with all company and departmental rules and regulations, policies and procedures
• Skill in establishing and maintaining effective working relationships with staff and guests
• Ability to read, write and communicate verbally in English. High School diploma or equivalent