Barista | Part-Time | University of Kansas Social Club

Position Summary

The Barista is responsible for creating a great experience for guests by providing a high level of customer service, preparing high-quality beverages and food items, and maintaining a clean, welcoming environment. This position serves as a brand ambassador by delivering exceptional service and ensuring all products are prepared according to standards. The Barista plays an important role in creating memorable guest experiences within a fast-paced environment. This role pays an hourly rate of $13.00-$16.00 and is tip eligible.

Benefits

Benefits for Part-Time roles: 401(k) Savings Plan, 401(k) matching.

Responsibilities

• Preparing and serving high-quality coffee and beverages to our guests.
• Delivering friendly, efficient, and engaging customer service.
• Maintaining a clean and organized workspace at all times.
• Supporting the wider team to ensure smooth daily service.
• Maintains knowledge of the menu and any special items being offered.
• Provides quick, attentive, friendly, and professional service to banquet guests and is able to communicate clearly with all customers.
• Ensures that food items are served at the proper temperature and immediately upon availability from the kitchen, as ordered by the customer.
• Ensures neat presentation of all ordered items, with no spill-over.
• Pre-bus tables and fully bus tables when necessary during peak periods.
• Maintains availability to work during many peak periods.
• Stocks beverage station(s) when necessary (ice, juices, glassware, sugar packets, etc).
• Maintains high responsiveness to customer desires and requests.
• Maintains a professional and clean appearance.
• Communicates with wait staff, bus persons, bartenders, supervisors, and kitchen staff to improve communication and coordination so that patrons may be impressed by their dining experience.
• Builds and maintains knowledge regarding bar offerings so that patron questions may be accurately answered.

Qualifications

• Minimum of 6 months working in a fast-paced, high-volume food service environment is preferred.
• Hospitality experience within a barista or café environment is a plus.
• Must have a High School Diploma, G.E.D. or related food service job experience.
• Must acquire and maintain a Food Handlers Card, Alcohol Awareness Certification, and other required compliance trainings.
• Ability to work in a team-oriented, fast-paced, event-driven environment.
• Ability to communicate with employees, co-workers, management staff, and guests in a clear, business-like, and respectful manner that focuses on generating a positive, enthusiastic, and cooperative work environment.
• Passion for coffee and attention to detail in every cup.
• Strong communication skills and a positive, can-do attitude.