Barista (Part-time)
St. Jude Children's Research Hospital · Memphis, TN · 2 wk ago
Management$19–$30/hrPart-time
About the role
Ensures service standards are met and surpassed by creating the Starbucks experience for customers through prompt service, quality beverages and products, and adherence to Clean, Safe, and Ready practices.
Responsibilities
- Perform and manage day-to-day activities related to own area (e.g., operating cash register, catering, pantry duties), under less supervision.
- Utilize and update the Food Service department computerized inventory control management system.
- Resolve queries and provide support through prompt response and courteous service.
- Understand/ track dietary needs, allergens, and special meal preparations.
- Maintain and follow regulatory standards of cleanliness, sanitation and freedom from hazards and infections; Follow Hazard Analysis Critical Control Point (HACCP) guidelines when handling food.
- Stay updated with the latest trends in the food services industry.
- Escalate all customer comments and complaints to the appropriate leaders.
- Complete all assigned training, including seasonal beverages, promotions, and annual competencies.
- Perform other duties as assigned to meet the goals and objectives of the department and institution.
- Maintain regular and predictable attendance.
Requirements
- High School Diploma/GED is required.
- Bachelor's degree in a related field is preferred.
- 2+ years of relevant experience required with a High School diploma.
- No prior experience required with a Bachelor's degree.
- Some direct hospital experience, into food services/ cooking in institutional kitchen/ catering, preferred.
- Some experience in hospitality service environment performing activities related to own area (e.g., Food preparation, Coffee/Beverage preparation), preferred.
- Good understanding of safety and sanitary requirements of a food service operation, preferred.
Qualifications
- Barista Certification after completing Initial Store Training within six weeks of employment.
- ServSafe Food Handler Training Certificate Program or another American National Standards Institute (ANSI) accredited Food Handler Training Certificate Program required within 30 days of hire.
Skills
- Questions, clarifies, and provides explanations as needed.
- Checks documents and reports for clarity and accuracy.
- Sets and provides information within and outside team in a timely manner.
- Addresses problems in a structured, logical approach.
- Asks for guidance and tries out new ideas when changes in approach are required.
- Adapts quickly and positively; learns from mistakes.
- Exhibits basic grasp of food services processes, health guidelines and regulations.
- Cares around multiple tasks and priorities well within own work.
- Plans around multiple tasks and priorities well within own work.
- Escalates issues/problems and seeks support in a timely manner.
- Solves routine customer problems effectively and seeks guidance, as needed for quick resolution of more complex issues.
Benefits
Not specified.
Pay
$19.00 - $30.00 per hour for the role of Barista (Part-time).
Schedule
Monday - Friday 12:45 pm - 5:45 pm