Barista I

About the role

The Barista at Coach is responsible for delivering exceptional customer experiences and contributing to the store's sales performance. They greet and assist guests, maintain product knowledge, and promote beverages, food, and merchandise.

Responsibilities

• Greet and assist guests warmly, creating memorable experiences.
• Maintain deep knowledge of menu, merchandise, and Coach brand heritage.
• Meet sales goals by promoting beverages, food, and merchandise; customize orders and highlight limited availability items.
• Support floor sets, replenishment, and visual merchandising.
• Maintain cleanliness and food safety standards; operate espresso machines, grinders, and ovens to prepare handcrafted beverages.
• Work closely with team members to solve problems and share selling strategies.

Requirements

• Prior experience as a barista or in a café setting preferred.
• Experience in customer-facing roles and delegating tasks.
• Organizational skills and ability to work with food & beverage operating systems.
• Ability to meet store operating policies and standards, including food safety and cash handling.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• 401(k)
• Paid paternity and maternity leave
• Commuter benefits
• Disability insurance
• Tuition assistance

Pay

$15.00 - $18.00 per hour

Schedule

Ability to work a flexible schedule to meet the needs of the business—including nights, weekends, busy season, and high-traffic retail days (including but not limited to public holidays).

Our Competencies

• Courage
• Creativity
• Customer Focus
• Dealing with Ambiguity
• Drive for Results
• Interpersonal Savvy
• Learning on the Fly
• Strategic Agility
• Developing Direct Reports and Others
• Building Effective Teams

Equal Opportunity Employer

Coach is an equal opportunity and affirmative action employer. We provide reasonable accommodation for disabilities or religious beliefs.