Barista - Constant Grind Express

About the role

The Barista is responsible for providing an exceptional guest experience by delivering prompt service, quality beverages and products, and maintaining a clean and comfortable environment while adhering to Hard Rock’s guiding Principles and Amplified Service Standards.

Responsibilities

• Creates a positive atmosphere and actively builds and retains guest relations.
• Acts as a mentor to team members to provide superior guest service.
• Provides information on all aspects of Hard Rock services and facilities to guests.
• Quotes accurate waiting times and handles waiting guests in accordance with Hard Rock’s service standards.
• Manages cash bank pickup, countdown, and return, maintaining accurate cash balance and secure money handling.
• Maintains dining room cleanliness, including bussing tables and sweeping floors.
• Attends and participates in meetings, completing follow-up tasks as assigned.
• Performs work regularly and predictably.
• Other duties as assigned.

Requirements

• High School Diploma or equivalent with a minimum of 6 months experience in high-volume food service, or equivalent combination of education and experience.
• Must be able to communicate effectively with guests in English.
• Must present an image of excitement, enthusiasm, and outgoing personality while maintaining a professional appearance.
• Basic math skills, including ability to add, subtract, multiply, divide, and balance a cash drawer.
• 10-key adding machine experience.
• Detail-oriented with strong guest service skills.
• Able to work in a smoking environment.
• Able to lift up to 25 lbs.

Pay

$14 - $19/hour.

Benefits

We offer a comprehensive benefits package that supports team members' health, well-being, and work-life balance. Benefits may vary with employment status. For a full list of benefits, visit www.gotoworkhappy.com/benefits.