Barista

About the role

Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.

Responsibilities

• Greet guests with a smile and make them feel welcome from the moment they step through our doors.
• Provide outstanding service by taking orders, offering menu recommendations, and ensuring accurate delivery of food and beverages.
• Knowledge of Starbucks coffee/ beverages and accurate preparation of beverages.
• Processing transactions (cash, credit card and room charge) in the POS system.
• Maintaining knowledge of the property and local events in order to answer guest inquiries.

Requirements

• A magnetic personality with a genuine passion for providing exceptional service.
• Six months previous experience as a Barista is a definite plus, especially if it was a Starbucks.
• Outstanding communication skills that make connecting with guests a breeze.
• Ability to thrive under pressure, turning hectic moments into opportunities to shine.
• A love for coffee that translates into an infectious enthusiasm for sharing your knowledge with guests.
• Flexibility in scheduling to include early mornings, weekends, and holidays.

Qualifications

• High school diploma or equivalent.
• Must be able to work early morning shifts (5:45 AM - 1 PM) on Sunday through Thursday, evenings (5:45 PM - 8 PM) on Friday and Saturday, and nights (8 PM - 5:45 AM) as needed.
• Weekend and holiday availability required.

Skills

• Excellent customer service skills.
• Knowledge of Starbucks coffee/ beverages and accurate preparation of beverages.
• Proficient in using point of sale (POS) systems.
• Strong organizational and multitasking abilities.
• Ability to work independently and as part of a team.

Benefits

• Comprehensive health insurance.
• Retirement plans.
• Paid time off.
• Unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays.

Pay

Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.

Schedule

Shift starts at 5:45 am to 1 pm (Sun - Thur.) from 5:45 am to 8 pm Friday & Saturday. Nighttime availability a plus. Must have Weekends & Holiday availability.